Word Excel PDF

Circle Surrogacy - provider profile and satisfaction report



Locations: Boston, MA, USA
Contact: Sam Hyde
Email: shyde@circlesurrogacy.com
Phone: +1 617-439-9900

To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.


  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?check12.png
  Law firm?check12.png


Year founded: 1995
Employees: 44


About Circle Surrogacy:*

Circle Surrogacy & Egg Donation was founded on the belief that everyone should have the opportunity to be a parent. To this day, that belief is at the core of everything we do. For over 20 years we’ve helped straight and LGBTQ+ couples and singles fulfill their dreams of parenthood. We’ve helped bring more than 1,800 babies into this world…and counting! Our innovative offerings include unlimited matching, unlimited IVF, and a variety of programs customized to fit your needs. We’re an agency comprised of social workers and lawyers, accountants and intake associates, and program managers and coordinators; but, more importantly, we’re an agency made up of parents, surrogates and egg donors, who are passionate about helping people build their families, and who are invested in each and every journey. Our mission is to go above and beyond to grow families around the world by connecting, guiding and supporting intended parents, surrogates and egg donors on one of life’s most extraordinary journeys. Together, we make parenthood possible. Learn more about Circle at: circlesurrogacy.com

* This description was provided by the service provider.



Ratings and reviews - from our Surveys

Disclaimer / terms of use

Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Count: 152
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
Count: 155
Not Applicable: 0
Responsive and supportive throughout journey
Count: 155
Not Applicable: 0
Surrogate screening and matching
Count: 154
Not Applicable: 0
Gay friendly and knowledgeable
Count: 144
Not Applicable: 0
Accommodation of international parents
Count: 104
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 88.4%
No 11.6%
Total Responses 155
Average 0.9

Agency reviews and comments

(2001, International parents) Circle was the most experienced agency we could find. It was transparent in comunication. Cost was reasonable.
(2001, USA parents) John Weltman showed interest in our case and the social worker was great. The surrogate they found and her entire family were terrific. However the quality of accounting and ongoing support were lacking.
(2003, USA parents) Circle Surrogacy did a fantastic job! We used them twice resulting in three children. They were professional, highly accessible, experienced, knowledgable about all the state laws and legal issues, and extremely caring and diligent throughout the process. While no surrogacy journey is without its bumps, the people at Circle did a great job of navigating us through any issues that arose. You could not ask for a better agency to shepherd you through the process.
(2004, USA parents) As older parents, we were interested in as fast a process as possible. Circle completely delivered on that promise. After our first very successful experience with Circle, we returned to them for our 2nd and 3rd children (twins), and again had an outstanding experience.
(2005, USA parents) Circle Surrogacy is a very high quality agency. It is run by John Weltman, who I believe is the country's preeminent attorney in surrogacy. Circle provided us with amazing legal advice! Its employees are extremely caring, and focused on the success of all parties, including the surrogate, the donor, and us (the intended parents). They made my surrogate happy, which made me happy! All employees are very accessible which allowed us to deal with any rough patches easily. Thank you Circle!
(2005, USA parents) Our second experience with Circle was again professional, supportive, extremely helpful and expeditious.
(2006, International parents) My agency while eager to please. Often felt like it was the money more than experience the agency focused on.
(2006, USA parents) I found Circle to be knowledgeable and they gave excellent support during the surrogacy.
(2006, USA parents) I had an excellent experience with Circle Surrogacy during my journey. They were professional, communicative, informed and they delivered on their promises.
(2006, USA parents) The agency match us with a great surrogate and was very supportive during the initial stages of the pregnancy. But then we had a disagreement with the owner and the support became minimal and the agency was no longer responsive. There were also issues with billing and the travel panning they did for us ended up costing us much more than what would have been necessary.
(2006, USA parents) The agency was responsive when we had concerns. We were able to meet with John Weltman directly to resolve issues.
(2007, International parents) I have used CircleSurrogacy on several occasions. I feel totally comfortable and secure with them. John Weltman has an amazing knowledge of the whole surrogacy process and I would not hesitate to use them again. 7 years on from a casual meeting with John Weltman in London (which he took time out of his schedule to meet with me) I now have 4 children!!!!!!!!! Thanks Circle!
(2007, USA parents) My Second Journey had some bumps along the way due to my surrogate moving from MA to NH but all in all it worked out great and the Lawyers at Circle Surrogacy were all over the move and made sure that the birth work and legal work was done properly and timely which was my biggest concern.
(2008, International parents) My experience with Circle was totally positive and successful. As soon as I walked into the office, I knew I was in the right place. They gave me an estimated time frame for the matching with my surrogate, which was very accurate, and as far as the matching itself, could not have been better (we are great friends, 5 years after the kids' birth.) Obviously, every experience is different, I happen to be a wonderfully easygoing person (ha!)...but I would highly recommend Circle.
(2008, International parents) They were fantastic. We had no surprise on our journey, they kept us informed of all the steps along the way and did everything we needed them to do. First class!
(2008, International parents) We have met three wonderful women via Circle Surrogacy, two surrogates and one egg donor, and we still have the best contact with all of them.
(2008, USA parents) John is genuinely friendly and tries hard to be there for you. Rachel is the best. Organization is somewhat chaotic; a single caseworker who sees you through the whole process would have been nice.
(2009, International parents) Circle really came through for us and were incredibly supportive when we had two failed IVF cycles. John in particular was a constant source of support and advice.
(2009, International parents) Management of our funds was really bad, faulty and not at all professional. We would still get money from them, but in the end decided to stop fighting, to enjoy our baby and to just forget about the agency. You never had the feeling that you were the customer of the agency. Instead the agency only tried to please the surrogate by spending money that not even she wanted to spend. Additionally you always had the feeling that the agency wanted to make more money with you, e.g. the agency recommended a lawyer to support us in the state of the baby's birth that would have been five times more expensive than the one we finally took (our surrogate found one for us). The agency did not even support us with finding a fertility clinic - they only recommended one without any justification and left it up to us to make researches on others. We chose the egg donor directly with the fertility clinic, so also not with them and the contracting of surrogate and egg donor could have been also done by another lawyer that most probably would have been much less expensive. Also these contracts contained some really bad paragraphs that we only managed to remove after lot's of email exchange with the agency. In total, the agency was only useful to find a surrogate and even for that the matching was not at all good - we were asked a lot of criteria but in the end we had the impression to get the first one they found, as our criteria did not really match. But as they told us that otherwise we would have to wait much longer, we finally took her.
(2009, International parents) the most important thing they did was to find the best carrier
(2009, USA parents) Circle Surrogacy delivered above and beyond on every step of our journey. A relationship of trust, honesty and true enduring friendship resulted between my husband and I and our key contacts at the agency. Of key note was the PERFECT and quick match with our surrogate. Circle walked with us every step of the journey right up until the final second parent adoption and well beyond.
(2009, USA parents) We were introduced to John Weltman at Circle Surrogacy in October 2008. At the time of our consultation he and his team were very candid with all of the processes including the financial. My now husband and I drove away and were convinced that were would be unable to be parents since the financial hardship was well out of our reach. We took this "no" as reason to find the funds; which we did. We took our total savings, loans, credit cards etc. to fund our surrogacy. Once we paid the initial deposit it seemed as though the process was very quick and before we knew it we were parents. We now want to have another child but we don't want to have to go into as much debt in order to do so. The folks at circles were amazing. We would use them again as everything was incredibly professional, human and there was no stone left unturned.
(2010, International parents) At the end, we realized that this journey is not an easy one and all IP's had difficalties. Circle agency helped us become a real family and very proud parents to an amazing girl at our first try to get pregnant. For that we will always be thankful
(2010, International parents) We have subsequently tried to start a new journey and they weren't as attentive or supportive as we would expect. It made us chose another agency for our second journey. However if our first surrogat would have agreed to do it again for us we would have had to go with them. An uncomfortable situation that perhaps cannot be avoided, but it felt that they think they have us "in the bag" therefore the attention goes to new IP's.
(2010, International parents) they did a great job "selling" the goods, which means they took good care of us BEFORE we signed the agreement with them. They weren't there for us when we needed them during the process.
(2010, USA parents) I'm surprised at the negative comments about Circle on this survey. Our first journey happened far more quickly than we expected (just over a year) and went completely smoothly. Circle matched us with an amazing surrogate who carried our twins to full term. We came back for a second surrogacy journey, which didn't go as smoothly. The problems in the second journey weren't Circle's doing, and they worked hard to get the journey back on track as quickly as possible. The only complaint I had about the first journey was the really bad financial statements they gave us, but they had fixed that by the time of our second journey. Circle has helped us to create a very happy family!
(2010, USA parents) They really did not prepare me for how expensive the journey was. The first surrogate they provided was not medically able to progress and it cost me additional money.
(2011, International parents) (català) mireu si n´estic de content amb Circle que hi he tornat a treballar, estic de nou embarassat i un altre cop treballo amb ells, són molt professionals i desprenen confiança
(2011, International parents) All the staff at Circle were fantastic from day one until today. I would highly recommend them to anyone interested in this challenging journey. Our journey was made so much easier by workign with Circle. There interest in our family after the birth of our son has been great and shows the real warmth they have for the people they work with. Top Marks!
(2011, International parents) Bonnes relations, dommage que nous le "chargé de clientèle" ai changé 4 fois pendant la durée du process
(2011, International parents) I liked working with Circle. Everybody is very supportive. My advise is the following: As an international parent, sometimes I was not aware of some legal details, so maybe it would be good to have somebody with international background in your team.
(2011, International parents) La experiencia ha sido perfecta. El trato muy personal y cercano. En todo momentos estábamos informados de todo el proceso. Volveríamos a trabajar con ellos 100%
(2011, International parents) Professional and friendly. Good knowledge of international law.
(2011, International parents) We had an extremely positive experience with Circle. John and his team were great to deal with, very supportive and connected us with 2 amazing people with whom we have had 2 wonderful children. The team at Circle knew what they were doing, provide great advice, were responsive and always willing to help. Throughout the process we always felt they were standing right by us helping us along the way. Given we are in Australia and our surrogate/egg donor are in the USA, the agency was always going to play an important role - Circle fulfilled all our expectations here. We would thoroughly recommend John and his team without hesitation and are blessed to have met them - they have helped us bring our 2 beautiful girls, Eliana and Saraya, into this world, and for that we will be eternally grateful.
(2011, USA parents) Circle surrogacy is awesome!! Very supportive and caring!
(2011, USA parents) I really enjoyed my experience with Circle's Surrogacy. The only issue my partner and I had with them was that we had to go to an independent egg donor clinic to find a central/south american egg donor which Circle's and Ct Fertility did not have any. I think that have changed that since we requested that.
(2011, USA parents) Our journey with Circle Surrogacy was as smooth as one would imagine the process to be, thankfully. We met with a number of agencies prior to choosing Circle who we chose as we felt that they were the most knowledgable and responsive to our situation. The 9 stars above we're a reflection on the fact we worked with a brilliant IVF clinic (so it wasn't just circle on our side) and also due to the fact that our 1st matched surrogate ended up deciding not to work with a same sex couple (although through the screening process she had passed with flying colors). We were then matched within two weeks with our wonderful surrogate so did not have to begin the process again. Our journey co ordinator as well as all of the senior staff were very supportive during that process particularly. Personally we would have no qualms in recommending Circle to other couples.
(2011, USA parents) The surrogacy agency I used was very professional in many aspects of my journey to fatherhood. The agency matched me with a Surrogate who was perfect in every way and I've formed an amazing friendship with her. I was not impressed with the egg donor list they provided me but fortunately, I found a great egg donor through my fertility clinic. As a result of both the agency and fertility clinic I worked with, I now have a beautiful daughter and my dream of becoming a father has been realized.. The only issue I feel compelled to raise is the cost of the journey. It was a lot more than I anticipated. When I originally interviewed with the agency, the price was reasonable. A couple years later, when I finally decided to sign up for the journey, the price increased significantly for some reason still unknown to me. However, I cannot put a price on what the experience has meant to me. I truly enjoyed the first journey and am in the process of moving forward with my second journey. Again, the only issue I would point out to individual/s who want to go through the process is to really research the costs and negotiate them as it seems like my second journey is going to be just as expensive as my first and this shouldn't be. It should be a lot less as I'm using the same Surrogate and have frozen embryos.
(2012, International parents) En algunos casos no nos hemos sentido apoyados por la agencia. Faltó un poco de factor humano. A veces solo parecía interesada en el aspecto monetario.
(2012, International parents) First, the fees are overly expensive. Second, the communication or correspondence was much slower and inefficient than we expected. Third, the agency was always on the side of the surrogate. We felt undefended or unprotected by the agency throughout the journey. Fourth, when our children were born in Providence, our journey coordinator did not even call or visit from Boston (only one-hour drive). Finally, to date, we have not received any email or notification regarding the health or growth of our children.
(2012, International parents) Professional, good communication and great legal team. The best thing, the greatest match ever.
(2012, International parents) There was some lack of communication regarding insurance and also sometimes it felt like the money was the most important. But overall they were great and it was some people that didn't do their job and some were fantastic.
(2012, International parents) We are very satisfied with the help we got from Circle. They were great at staying in constant contact with us throughout the surrogacy journey even though we live outside the United States. We were matched with a wonderful surrogate and were fortunate enough to get pregnant on the first transfer. Circle's staff was great at helping us through the few unexpected issues we had along the way, and always very supportive, communicative and knowledgeable.
(2012, International parents) We had a good experience with Circle. They helped us a lot with both our journeys.
(2012, USA parents) Circle Surrogacy was professional, thoughtful, and efficient as they guided us through our surrogacy process. I couldn't have asked for a more supportive agency to work with, and completely trusted them in helping us build our family.
(2012, USA parents) Circle was a complete failure. The entire company was unprofessional, lacked communicative skills, was not informed on important issues and lacked dedication and caring. The process was frustrating and there were many hidden costs. They did not deliver basically on anything they promised.
(2012, USA parents) Circle was very flexible with us and accommodating to our needs. We had to put ourselves on hold for a period of time, and this did not affect our journey once we were ready to start back up. Circle was very sensitive to our reaction to potential surrogate matches, and worked with us to find the right one. We had an unforeseen issue with one surrogate candidate, and Circle went above and beyond to resolve the situation quickly.
(2012, USA parents) From the first contact through the birth of my children I always felt that I could call them any time of the day. No question was too trivial, no detail overlooked. They made a potentially complicated ordeal so much easier.
(2012, USA parents) From the first time I contacted Circle Surrogacy until tis day they have been nothing but helpful Their focus was on making sure that as an intended parent I understood clealry what was involved, the steps I would take and what I would expect after the children were born. Even after the babies were born Circle still maintains contact with me. Their professionalism is unmatched. Everyone I worked with at Circle could not have been nicer. I know that if I have a question there is someone there 24/7 if I need them.
(2012, USA parents) From the time I met John Weltman to dealing with issues at the birth clinic the agency was supportive and helpful, indispensable.
(2012, USA parents) It's a difficult question to answer for us. We started off with a great relationship - and were quite happy with our surrogate and grateful that they connected us. But after the first check was cashed, we really felt out on our own. It took days to get replies to our emails, our contact there eventually left the organization but was of little help - etc. we were fortunate that we had very few missteps but when we did need them it was very difficult - our surrogate felt the same way
(2012, USA parents) We had to do many follow up with them, somethings they were a bit hectic... the JC we had wasn't too good. However, on the overall we were very satisfied.
(2012, USA parents) The folks at Circle try hard and do seem to care about their clients. Their intentions are great. Over the course of our experience with them, however, there were often prolonged lags when we had to be (re)matched (which was three times). I felt they needed to devote more effort to recruiting surrogates and less on a lot of the ancillary aspects of their role. And to be honest, while a number of the people on their staff are really great, there are also a number that are shockingly careless and incompetent. Communication among the staff was also an issue. They should strive for more consistent delivery of quality assistance. Moreover, my primary regret in going with them is that as of the time we were looking, they were one of the few that did not conduct a thorough medical screen of the potential surrogates. Our first two surrogates wound up failing their medical screening, and had Circle done this screening up front it would have saved us a ton of time, money, and heartache. If I were to do this again I would only go with an agency in which the surrogates are pre-screened (not just their file reviewed by a doctor, but an actual medical screening).
(2013, International parents) Circle Surrogacy helped us having a very easy and safe Journey. We are so satisfied and thankful for their support and proffesionality. Everything went smoothly - any question was answered very quickly and the Journey became the great adventure both we and the surrogate hoped for.
(2013, International parents) Circle provided us with a great journey. The surrogate work and match was, we think, the best ever and we still have connection with her one year and a half later. For a short period they had a bit to much to do which resulted in a lag in communication but a quick discussion and it was solved well. They partnered with a good clinic and the whole package worked well. We are international parents so our journey naturally came in a bit more expensive compared to domestics. By the way the legal advice we got through circles connection was probably one of the best in the US.
(2013, International parents) If we chose Circle Surrogacy between a lot of surrogacy agencies, it's because we saw a tv report on french channel on John and his family and his work in circle, I don't know why but we feel confidence to work with gay director, we preferred their approach on surrogacy. We waited around one years before matching with surrogate, this period was expected around 6 month at the beginning of our journey and sometime it seemed long, but it was because we wish a surrogate ready to continue with twins, at any moments in our journey we found professional people in circle to reply from our questions/anxieties/worries. The expected time was successful because we got wonderful healthy twins, we never forgot circle and our Surrogate will have forever a special part in our family.
(2013, International parents) In the initial phase we felt that we had to take a lot of choices and involve lawyers to create wills etc. We did expect more guidance and less choices left to us.
(2013, International parents) Overall, the process went very well. The staff is great and very helpful. Sometimes we felt a little lack of organization and too many staff turn over. But they are working on it lately with the introduction of a unique journey coordinator. They are good dealing with international IP's, probably more than any other agencies. You still need to be very proactive right after the birth.
(2013, International parents) Refer to previous wording for our first journey. Same comments apply to second journey.
(2013, International parents) We generally had a good experience with circle who matched us with an outstanding surrogste mother in a short timeframe. Our journey went smoothly. We used a separate egg donor agency to have a broader choice of donors.
(2013, International parents) סה"כ היו טובים, ומצאו פונדקאית מדהימה. זמן ההמתנה לפונדקאית היה ארוך מאד לטעמנו - 11 חודשים. לא היה קשר משמעותי או ליווי עם הסוכנות בין הכניסה להריון עד ללידה עצמה.
(2013, USA parents) In, general we were very pleased with Circle. Although we had a few minor communication issues, Circle matched us with the most amazing surrogate and that is most important.
(2013, USA parents) We had a great experience with Circle. They matched us with the best possible surrogate and did a great job of explaining the process. They were realistic about the cost. We didn't always feel that they were the best about communicating with us and they made a few accounting errors, but we intend to use them again.
(2013, USA parents) We had a very good experience with Circle, with a few disappointments. Everyone we worked with was friendly and supportive, but at times we felt like there was a lack of organization and initiative. Because the fee is high for an agency like this, we expected them to handle everything from beginning to end. That wasn't always the case, and we were at times the ones who had to remind them about things. All in all though, we were happy, and they matched us with a great egg donor and a really fantastic surrogate (which to us was the most important thing!).
(2013, USA parents) We were quite pleased with Circle. They found us a wonderful surrogate who will be in our lives forever. We have heard from others that used other agencies that their relationship with their surrogate was more of a business relationship. From day one it was clear that our relationship with our surro was going to be an extrememly close relationship throughout the journey and beyond. Circle may be on the high end in terms of costs but we could not be more pleased. The staff was quite attendtive and proactive - they routinely reached out and any question we had was answered timely.
(2013, USA parents) We were relatively happy with our experience with Circle. They were knowledgeable and professional. However, given how expensive they are, we expected for them to be more proactive (or, frankly, faster to react) in certain situations. We also had 3 different journey coordinators during this journey (one person left, and another went on maternity leave).
(2014, International parents) Circle Surrogacy has proven to respect their promises. When we signed up for a journey with an insured surrogate, they announced a 9 month waiting list. That delay was respected. Circle is one of the more expensive agencies. We expected them to be more proactive overall, especially the journey coordinators. When our first attempt didn't work out, we just received an email from them and we had to insist to do a Skype call following the failed transfer. It left us with a feeling that circle cares when you're a prospective client, but when you sign up with them, the contact becomes less frequent. However, in our case Circle completely lived up to their reputation she we had to take care of all paperwork after birth. From that point on things went very smoothly and we felt well advised by Circle's legal staff. They seem particularly well adapted to cater for an international clientele and despite their expensive rates, we can recommend Circle to anyone.
(2014, International parents) three months after signing up with Circle we were matched with our surrogate. Choosing egg donor turned out to be more difficult due to the medical problems with our first choice, but the agency handled it really well. We felt supported through the whole journey, especially after the birth when we really needed to deal with the paperwork quickly. The only unexpected thing was the bill from the surrogate medical insurance, that came few months after the birth.
(2014, International parents) we had a relatively long journey of 3 years , but finally we become parents . our agency -circle surrogacy- was sincerely very supportive and doing their best to bring our dream to a reality. John- the manager of circle was making a great effort and we felt that our case was handled with the most sensitive profetional and supporting way
(2014, USA parents) We had a wonderful experience with Circle Surrogacy in 2014. Our journey was truly a remarkably positive and awesome experience. About 2 weeks after signing on with the agency, we were matched with our phenomenal and remarkable surrogate. It was a perfect match and our surrogate's profile was the first one we saw. We felt very lucky! Circle was good at providing our surrogate support and checked in with us regularly. My only criticism was that I felt the bills were hard to follow. All costs/expenses were communicated regularly, just hard to follow because of the lay out (not chronological, but categorical, such as "Travel Costs." ) I found it tricky to follow how much you spent each month. The agency was definitely professional and very good at taking care of the many aspects of this long journey (emotional, legal, medical, etc.) I have already recommended this agency to 3 people and really couldn't have dreamt of a better surrogacy journey.
(2014, USA parents) We were happy with Circle Surrogacy but feel there are two areas that need improvement. The first is with the legal paperwork - we did not complete our wills until after child was born. This should have been required prior to transfer. The other may be for all agencies - I feel a weekly check in with intended parent would be great - could just be a simple email.
(2014, USA parents) While not the least expensive option, I felt that Circle did an excellent job of anticipating every possible contingency both human and legal to ensure a completely smooth process. They have tons of experience. Our surrogate, found and screened by circle was amazing, and will remain an extended part of our family. The legal work was also flawless. They also hired lawyers both in our home state for the second parent adoptions and in the birth state for pre-birth orders who were both excellent. The only bump was early on when our social worker/coordinator whom we really liked moved on early in the process. However, the new person was fine and we had a smooth and successful outcome.
(2015, International parents) Circle Surrogacy is an efficient agency that answer questions and support intend parents. Very good screening of the carrier - However, they can improve the way they guide parent through medical testings during pregnancy - in the initial cost sheet, some costs are not included or are much too low.. as a result the cost is higher than expected
(2015, International parents) It took them over 9 months to find us a Surrogate. The first one fell through but we were re-matched within a week. They did have a Laissez a faire attitude initially but once we started having failed IVF Cycles they stepped up and were extremely helpful and sympathetic. It is a shame that they seemed so closely affiliated with the first fertility clinic (NEFI) we signed up to as we found them quite dissapointing and this colored our opinion of Circle. Being from the U.K, it would have been helpfull having more hands on advice and help with regards to the Legal and Insurance Issues as we are not familiar with the U.S. System. Luckily we have family and friends who are U.S Attorneys and they helped plug that gap. We had a number of Journey co-ordinators but they were all lovely and helpful. At no point did we feel we were being a nuisance and the handover of our case when the new person took over was relatively sufficient.
(2015, International parents) Nous sommes content du travail de Circle, leur réactivité et soutien. Quelques remarques quand même : Nous avons eu un peu trop d'interlocuteurs. Pour chaque question ou domaine différent, il y a une autre personne qui répond. Même s'ils on mis en place un système d'un seul responsable par client, cela n'empêche pas de devoir communiquer avec +/- 15 personnes en total. Parfois perturbant. Ensuite nous avons pris le "backup plan" pour l'assurance médicale de la mère porteuse. C'est le seul moment où Circle nous a mal conseillé. Ce backup plan est très cher et totalement inutile. Uniquement après l'avoir souscrit Circle nous a avoué qu'ils ont encore jamais du activer un backup plan. Ces remarques n'empêchement pas que nous sommes en général très satisfaits, et il est bien possible nous allons de nouveau passer par Circle pour une deuxième expérience.
(2015, International parents) Our surrogacy agency helped us navigate a complicated process with a large number of suppliers/partners effectively and with success. As international IPs it would be very difficult without the support of our agency and I wouldn't attempt it. However, even with their support the process felt a little opaque at times (we were left unsure what to expect next in our journey) and at times they could have been more responsive. Overall however, I would have no hesitation in recommending them to friends.
(2015, International parents) Pros: Friendly, professional, GREAT at matching, great legal team, great guidance and support throughout the journey. Cons: Expensive, changed caseworker in the middle of the journey, changed the price of the gestational carrier after we had signed the contract. Despite this we would not hesitate to recommend them!
(2015, International parents) We found Circle Surrogacy staff to be helpful and responsive throughout what is an emotional and stressful process. We have a beautiful baby girl and a surrogate and her family that we count as an extension of our own - we could not be happier with the outcome!!
(2015, International parents) We found Circle to be professional and very effective. We had tried to become parents for many years, unsuccessfully and surrogacy seemed the best yet option, yet it also seemed quite daunting and unfamiliar. Circle guided us through the journey at a sensible and patient way, understood our needs and concerns. We felt that Circle provided fantastic service, both in terms of communication, surrogate matching and then helping us with all the different areas associated with surrogacy in for us a foreign country. There are so many issues to consider and having Circle by your side and with their experience of so many other journeys gave us confidence that the additional issues arising from surrogacy were covered, leaving us to concentrate on becoming parents. Clearly the main issue with surrogacy is cost and we were fortunate in being able to afford the fees, which while reasonable for the work involved, are substantial. We feel for couples who cannot afford the fees but would benefit greatly for the service.
(2015, USA parents) The surrogate matching and egg donor selection process went very well. But, during the pregnancy, several issues arose that made us feel that Circle's services was subpar. Examples include: sending a surrogate for screening with an IUD (when it should have been removed before screening), insuring the wrong surrogate (they issued an insurance policy of a surrogate with a same first name as ours, but different last name--we caught the discrepancy), constant turnover of relationship managers, and indications that staff within the agency don't appear to share important information (a month after the pre-mature birth and death of our child during our second surrogacy journey, we received an email from the staff attorney telling us that we need to prepare documents to get ready for birth in several weeks).
(2015, USA parents) We had looked at the two leading surrogacy firms in the US before deciding on Circle Surrogacy. Overall our experience with Circle's was good to great. The staff was attentive and proactive on most occasions. When we did have an issue they worked with us to resolve or explain the situation to our satisfaction. That being said, our investment in surrogacy was significant and so we did expect top quality service. A few areas where we had a less than stellar experience was around their preferred providers, some of the overall fees and the egg donor selection. Circles clearly has their list of preferred providers, which I would expect, but we occasionally got the sense they were "pushing" a few on us which made us wonder if there was some of incentive we did not know about. For example an IVF clinic in LA when we were all based in the northeast; backup insurance plans where the owner of Circles was also an investor etc. Our biggest issue was around a significant miscommunication involving our chosen egg donor (via Circles) whereby Circles "disqualified" her only to later clarify something with her and then re-qualified her. By that point we had moved on to a new egg donor, but that situation stuck with us. All that being said, Circles did an excellent job of removing roadblocks in terms of legal docs, hospital arrangements, insurance etc. The high level of service is what we knew we were paying for, and ultimately got. In fact we are working on a sibling journey through Circles now.
(2016, International parents) After reading both positive and negative reviews about circle we decided to use them after meeting the uk representative Brett. After meeting with a few of circles coordinators we found ourselves working with Amanda. She was amazing. No question to big or small and always came back to us quickly despite the time difference. They matched us With both egg donor and surrogate in the realistic time frame set out at the beginning and with a realistic costing structure we were never asked for more funds. We actually got a refund. The journey had its ups and downs but we were lucky to get twins from our first transfer. Circle put us in touch with the fertility clinic and also local lawyers in Kansas, both of which were fantastic and like circle took the stress away. We will always be forever grateful to circle as they made our dreams of becoming a family true.
(2016, International parents) Circle was recommended to us by friends who had used the agency before. They were incredibly efficient, clear, focused and helpful - a great combination of recognising the emotional stress of going through this journey and at the same time providing clarity on costs and legalities in a clear manner. Given Circle has I house legal help (close affiliation to a law firm), we were incredibly happy with the advice (we work in law and finance and wanted this help).
(2016, International parents) Considering the result we can recommend Circle Surrogacy. We did have some bumps on the way. The first carrier we were recommended and paired up with turned out to be unsuitable due to medical reasons which we did not found out until after 3 months. I wish Circle had recommended us to do the medical test earlier in the process. Also we changed contact person in the middle of the process. We were very happy with the first contact person but the second we felt did not get involved or answered our questions. Also the legal work after the birth was not very organized. We tried to get as much as possible done before the birth but did not get the support we needed and had to spend a lot of valuable time after the birth to do legal work (that could have been prepared in advance) instead of focusing on our newborns. All in all Circle provided us with a very competent carrier and two beautiful babies. We are very happy and grateful for the result and would use Circle again if we were to to another attempt.
(2016, International parents) Great service, personal and knowleagable
(2016, International parents) The surrogacy agency was friendly and effective in coordinating the overall surrogacy journey. My home country law necessities a single mother surrogate for me, and the agency found the cadidates quickly. They were also helpful in birth- related paperwork.
(2016, International parents) Two main issues affect the lower overall score from the detailed one: 1. We had a big issue in re to an initial egg donor (from Circle's catalogue) that led to us feeling disappointed and cheated 2. We felt that not enough research was done on their behalf in re to the place of birth and the local laws and regulations. This led to a lot of stress and strain on us in the weeks after the birth of our son
(2016, International parents) Vi signerte avtale med Circle i mars -15 og ble foreldre i november -16. Underveis måtte vi bytte både surrogat og donor en gang. Vår første surrogat var ikke medisinsk klar/frisk for å starte et svangerskap. Dette kom først frem etter at vi hadde signert avtale med henne og vi opplevde dette som vanskelig. Kanskje det hadde vært en ide at alle potensielle surrogater hadde gått gjennom en medisinsk sjekk før de ble akseptert? Når det gjelder vår første donor var dette første gang hun skulle donere og det viste seg at hun ble "overstimulert" og mistet eggene før de var klare for å hentes ut. Slik vi forstod på fertilitetslegen vår er dette noe som kan skje og vi følte vi fikk gode råd i prosessen for å finne ny donor(den første var ikke klar for ny prosess med det samme pga studier). Utover dette føler vi at vi har blitt tatt godt vare på og fulgt opp på en god måte gjennom hele prosessen.
(2016, International parents) We did our journey with Circle and everything when superbly well. We were a foreign couple and regardless of our distance, fears, hopes and natural anguish about all the process and themes that we weren´t familiar with (insurances, for example), we always had our coordinator to whom we could reach anytime and she would explain us everything in a way that we could understand, she would calm us down and be confident that everything would turn out well… as it did…GREAT actually!! Also, throughout the process I always did a cross checking on the costs that were in the contract and the ones that we were paying and everything was always super correct and exactly what was expected. In the end, because there were things that turned out to be so simple for us and our case, that we still had some money back…and that was great ! In the beginning it was strange for us to have to talk often with our surrogate during the pregnancy but it turned out to be the best thing ever. Today we still talk, we love her and her family and everything was very beautiful. I recommend Circle all the way !!!
(2016, International parents) We were more than happy with Circle. A super professional agency that matched us with our wonderful surrogate. We had a very good relationship with our coordinator who (like all the others in the Circle team) responded always within a day to our questions. The whole process went super professional and we are happy that we chose them.
(2016, International parents) We were very happy with Circle Surrogacy, who helped us through a journey of ups & downs and kept us feeling positing the whole time - a difficult task given we live in Europe. It resulted in the birth of beautiful twins and we couldn't be happier. I think some people look for the "perfect" journey which is quick and efficient - that doesn't exist, and Circle was grown up enough to tell us that from the start. Being realistic from the start helps you through the lows that everyone will encounter in their journey.
(2016, International parents) Wonderful matching with the surrogate. Very gay-friendly They help to manage the problems we face due to a change in the law of the state were we worked
(2016, USA parents) Circle Surrogacy is an excellent one stop provider for a surrogacy journey. Overall, the service provided was excellent. We had a few minor situations in which staff members changed and we had to build relationships with new staff, but they quickly learned our case and were happy to answer questions. Definitely and excellent agency.
(2016, USA parents) Circle was incredibly helpful and responsive throughout the entire process. Everyone was professional and quick to respond to any inquiries we had, from the financial end, legal team, and our case managers. We got matched with an amazing surrogate with who we remain close friends. Overall the process was very smooth with minimal complication. Our only issues were that the cost ended up being a little bit more than originally estimated, and one of the independent attorneys we needed in our state who was not employed by Circle but we were connected to via Circle was not responsive. Circle was quick to acknowledge our problem with this attorney and was helpful in resolving the situation.
(2016, USA parents) Knowledgeable, fantastic onboarding support.
(2017, International parents) Agency was very responsive - from start to the end they were very supportive. Despite my coordination team changed during the middle of the journey, it was a smooth transition. My only "concern" was that baby was born during a weekend and they didn't have legal advice available until Monday but I was able to work out on my questions and everything went smooth.
(2017, International parents) We had a wonderful time with Circle. The staff were very accommodating at all times. I liked how they guided us through each stage which made the overall journey easier as we took each step one at a time to not be one overwhelmed. I loved the Skype support group I was in and how the facilitator from the agency was a mother herself via surrogacy. We could not have asked for a better match in our surrogate and remain friends to this day.
(2017, International parents) We used Circle / Weltman Law Group, and we would highly recommend them.
(2017, International parents) With Circle the complex process seemed straight forward and well prepared in advance. They were very good at immediately sorting any problem and kept in constant contact with all parties.
(2017, International parents) Circle are friendly but for an agency having been in business for almost 20 years they are surprisingly unprofessional. They messed up insurance wise even though it was my prime concern. Then they tried to blame the surrogate for the "mischaracterization". And it was a constant battle to have them do things or respond, yet they were/are very quick in asking for money. Me and the surrogate share the same feelings about Circle. Im happy for what came out of it but I wouldnt recommend them to anyone else.
(2017, USA parents) We are extremely happy with the services provided by Circle Surrogacy. They were quick to respond to our issues and returned calls/emails immediately. They put a lot of thought/research to our match criteria and found us the perfect couple to work with on the first try.
(2017, USA parents) Overall very good agency. Seems there was a lot of turn over with support staff and some weren't trained the best. Our case manager was fantastic to work with though!
(2018, International parents) Circle Surrogacy was amazing. They are extremely knowledgable and took great care of us throughout the journey. Our case was unique (as a lot are) and they made us feel at ease with everything we had to deal with. Extremely professional agency, the best we could find!
(2018, International parents) My husband and I have been on this great and wonderful journey with Circle and we are happy to say we are happy parents of a lovely beautiful boy, born 4 days ago! The amazing thing about it is that we only signed end of April 2017!!! A little more than a year ago! We have been helped throughout the process and always been so easy to discuss with the team and they have always had a comforting reply without changing facts! And the process with our egg donor was very smooth and the same with our carrier! Both of them are amazing! If we were to start again, we would not change a single thing! When you have your baby in your arms, it is so magical that all the stress you have been through just disappear leaving place for just emotions. Having the team at Circle accompany you though all the process makes it even better! Thank you Circle for having helped our family grow :)
(2018, USA parents) I needed better and more communication more often. Did not feel like the agency was with me thru the journey.... only in parts.

Fertility clinic used

Value Percent   Count
CT Fertility 52.5%
Pacific Fertility Center - Los Angeles (PFCLA) 24.5%
RMA CT 4.9%
Other 4.9%
ORM 3.5%
Fertility Center of Las Vegas 2.1%
RMA NJ (also IVF NJ) 1.4%
CA Fertility Partners 1.4%
Shady Grove 1.4%
New England Fertility 1.4%
San Diego Fertility Center (SDFC) 0.7%
Cardone 0.7%
Pacific Fertility Center - San Francisco 0.7%
  Totals 143
Total Responses 143

Other clinic

1 Boston IVF
1 Brigham and Women's Hospital
2 Fertility Center of NE - Reading MA
1 Montefiore
1 we worked with multiple clinics on this journey

Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$30,000 - $49,000 1.3%
$50,000 - $69,000 0.7%
$70,000 - $89,000 6.7%
$90,000 - $109,000 10.0%
$110,000 - $129,000 25.3%
$130,000 - $149,000 18.7%
$150,000 - $169,000 24.0%
$170,000 - $189,000 6.0%
$190,000 - $209,000 7.3%
  Totals 150
Total Responses 150
Average 136.7

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 75.8%
Two 12.8%
Three 8.7%
Four 2.7%
  Totals 149
Total Responses 149
Average 1.4

Length of journey from signup to birth (months)

Value Percent   Count
9 months or less 1.3%
10-12 months 10.3%
13-15 months 17.4%
16-18 months 31.6%
19-21 months 15.5%
22-24 months 11.6%
25-27 months 5.8%
28-30 months 0.7%
31-33 months 1.3%
34-36 months 2.6%
More than 3 years 1.9%
  Totals 155
Total Responses 155
Average 18.6

Known / Anonymous egg donation

Value Percent   Count
Unknown 19.3%
Known 75.7%
Other 5.0%
  Totals 140
Total Responses 140
Responses "Other" Count
Left Blank 148
Anonymous, but am open to meet later in life 1
Anonymous. After birth she agreed to be in contact with us 1
En el contrato aparece como anónima pero la conocimos y tenemos contacto con ella. 1
Semi-anonymous 1
anonima en contrato pero tenemos contacto con ella 1
identified 1
semi anonymous and available to meet us should we want to. We decided to stay semi-anonymous. 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 4.1%
Family or friend 3.4%
Surrogacy agency 42.5%
Independent Egg donation agency 17.1%
Fertility clinic 32.9%
  Totals 146
Total Responses 146

Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 83.1%
Straight 16.9%
  Totals 136
Total Responses 136


Value Percent   Count
United States 43.1%
Sweden 9.8%
United Kingdom 7.8%
France 7.8%
Israel 4.6%
Australia 4.6%
Ireland 3.3%
Spain 3.3%
Norway 2.6%
Netherlands 2.6%
Mexico 2.0%
Switzerland 1.3%
Portugal 1.3%
Japan 1.3%
Germany 1.3%
Austria 0.7%
Canada 0.7%
Europe 0.7%
Panama 0.7%
Denmark 0.7%
  Totals 153
Total Responses 153