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Family Source Consultants, LLC - provider profile and satisfaction report

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www.FamilySourceSurrogacy.com

Locations: , IL, FL, CA, TX, USA
Contact: Zara Griswold OR Staci Swiderski
Email: Staci@FamilySourceSurrogacy.com OR Info@FamilySourceSurrogacy.com
Phone: 312-283-8233


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?check12.png
  Law firm?


 

Year founded: 2007
Employees: 23


 


About Family Source Consultants, LLC:*

Family Source Consultants is a full service Gestational Surrogacy and Egg Donation agency located in Illinois, a state that is among the most legally friendly for third party reproduction in the United States. We work with couples and individuals around the world, of all ethnic backgrounds, religions, and sexual preferences. We strive to help anyone who truly wants to become a parent achieve their family building goal, and it is our mission to make the experience as positive and successful as possible for all parties involved. We recognize that the process of creating a family via Surrogacy and Egg Donation can be overwhelming, and our agency is here to guide you from each stage to the next.  It is an honor for us to assist you through this most important journey of a lifetime! 

* This description was provided by the service provider.

 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(8.63)
Count: 78
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(8.67)
Count: 79
Not Applicable: 0
Responsive and supportive throughout journey
(8.66)
Count: 79
Not Applicable: 0
Surrogate screening and matching
(8.20)
Count: 79
Not Applicable: 0
Gay friendly and knowledgeable
(9.23)
Count: 69
Not Applicable: 0
Accommodation of international parents
(8.16)
Count: 49
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 89.9%
No 10.1%
 
Statistics
Total Responses 79
Average 0.9

Agency reviews and comments

Response
(2009, International parents) Muy humanas y profesionales. Un gran acierto
(2009, International parents) We are a man and woman couple and we had no need for an egg donor because we had our own embryos. We felt very comfortable and supported by our agency
(2010, International parents) Solo decir, que fuí muy afortunada de encontrar a esta agencia y a sus magníficas profesionales que hicieron mi proceso mucho más fácil y en el que me sentí muy apoyada en todo momento
(2010, International parents) Solo tenemos buenas palabras para ellas. Su profesionalidad e implicación en el Proceso hicieron que todo fuese mas fácil. Mantenemos un contacto continuo con ellas, en la actualidad estamos esperando a Nuestro segundo Hijo y nos están ayudando Mucho.
(2010, USA parents) My surrogacy agency exceeded my expectations and they are the reason why I have my beautiful baby.
(2011, International parents) Family Source were there for us from the very start, after years of IVF, miscarriages and surgery we didnt think we'd be able to have a family, we are from the UK and finding 'real people' that cared about us made us believe it was all possible. They were there for us every step of the way and we are still in contact 2 years later, they are excellent!
(2011, USA parents) Family Source was wonderful to us. Zara's compassion and assistance was priceless.
(2011, USA parents) They were wonderful throughout the whole process and were always there to assist when needed.
(2012, International parents) Fue una agencia muy eficaz, me ofrecieron diferentes madres subrogadas. Pero me quede con la que el doctor de IVF habia rechazado y nos fue muy bien
(2012, International parents) Trabajaron muy rapido. Todo fue muy rapido tuvimos mucha suerte con la Madre Gestante. El Doctor Kaplan la nego pero despues otro Doctor la accepto
(2013, USA parents) Very unprofessional towards our surrogate. We were forced to pull our escrow from them during the journey due to missed payments to our surrogate. Candidates were presented to us that psychologist had issues with. We were told "I don't see a problem with them" Also, our surrogate and the owner of the agency got into a confrontation on a popular surrogacy message board.
(2013, USA parents) We felt that agency was very unprofessional and was telling us "what we wanted to hear" instead of the facts. We became very close with our surrogate and she was attacked publicly on a message board because one of the agencies employees did not agree with her asking for advice on late compensation she received. We were advised by our lawyer to remove our escrow from the agency and use an independent escrow company (this was after a confirmed pregnancy). The agency employee then called my husband and was complaining (very immaturely) that our surrogate was trying to turn us against the agency. It was all so juvenile and ridiculous. Besides these personality conflicts, the agency was late to get the surrogate her compensation payments, took a long time to respond to emails and phone calls, and was not very organized with documents, tests, etc. It got to the point where we all agreed that we were better off taking care of things on our own.
(2014, International parents) We were happy to work with them, Zara (the owner) is very professional but also is a great person. We felt all the time that we were guided by professional and honest people.
(2014, USA parents) We ultimately used three surrogates before successful results were achieved. In general, the requirement of using a surrogacy agency to oversee the process was entirely unwarranted, just required. We could have used independent consultants (psychologists, background checks, etc.) on our own. While there were several times we needed assistance making sure everyone's multiple roles were coordinated, we ended up doing much of that ourselves and always having to keep check on the agency to make sure they were doing what they were supposed to do correctly. There was a substantial issue of being wholly misled about timeframes, as the reality was exponentially longer than any loose estimate we were given. We also looked to the agency to retain contact with the surrogates after failed attempts to ensure communication was open and authentic to progress was other rounds. This did not happen. The first two surrogates backed out of attempting again because there was no communication follow-up with them. There was frustration not only by my husband and I, but also with every party involved. Especially frustrating was the opportunistic amount of money the agency received for doing almost nothing substantive at all. To make some relevancy of their services, they needed to be more proactive in assisting us through the process of matching with three different surrogates. Similarly, they needed to privide timeframes that were at least somewhat accurate. By the end, we did not trust anything they said to be accurate.
(2015, International parents) Supportive, reliable and indispensable for achieving the target
(2016, International parents) Its a good agency in general, The only issue was that I needed to make all logistics by myself, accommodation, to get the passport for the children, etc. It was OK for me as English speaker but probably not the best option for a non English speaker
(2016, International parents) La experiencia con Family Source Consultant ha sido fantástica. Siempre ayudándonos en todo el proceso, muy rapidos en las contrestaciones a nuestras dudas y todas las personas integrantes de la agencia muy cariñosas y agradables.
(2016, International parents) The biggest issue was the time taken to match us with a surrogate (3 years). As for everything else they have been very supportive, flexible , polite and warm. During the pregnancy Tracy was always on top of things and willing to help all the time.
(2016, International parents) Very good agency they fulfill all my expectations
(2016, International parents) We are extremely happy with Tracy, she was in charge of our process and was always really fast with email replays and efficient!
(2016, USA parents) They were great and found me what literally was the perfect surrogate. I am using them again for my second journey
(2017, International parents) My first child was born through the assistance of Family Source Consultant (FSC). I am a single father from China and I found both egg donor and surrogate mother through FSC. Although the surrogate mother matching took a little longer time, which may be due to the single father in my case, the whole journey ran smooth and happy. FSC gave me an impression of being professional, responsible and worthy of trust. They recommended the credible IVF center and legal agency. All the coordinators from FSC are nice and helpful. I will recommend FSC to my friends who may need the service. One advantage of selecting FSC in Chicago is that the surrogacy fee is lower than that in California.
(2017, International parents) This is an professional and trustworthy surrogate agency. All staff is nice and helpful. My journey with FSC almost went perfect except that the surrogate matching took a little longer than what I expected. I do appreciate FSC's help in building my family. The total cost of the journey with FSC seemed to be much lower than that with other agencies in CA. I will be happy to recommend this agency to other intended parent(s).
(2017, USA parents) FSC staff is really very nice knowledgeable. They follow up the whole process closely.
(2017, USA parents) Family Source Consultants matched us with the most amazing surrogate! We could not have asked for a better human being. We got along very wonderfully, and our baby will know her as his Auntie on the other side of the country.
(2017, USA parents) I worked with a number of people at FSC and all were professional. Megan was my coordinator and went above and beyond with immediate response, and working closely with the surrogate who was the ideal choice and recommended by the agency. The agency also connected me with an attorney who was outstanding and eliminated any issues that I know had arisen for this surrogate (but not through this agency) before such as issues in which hospital identified the surrogate as the parent and the birth certificate was listed with the surrogate as mother. In my case, this was not even an issue even though it was a the same hospital that the surrogate previously delivered. Overall this was truly an outstanding journey with a very professional agency who had the connections with the egg donor, the surrgoate, the attorneys. I really can't imagine it to have been more perfect with an absolutely adorable little loving girl at the end. There are not enough words to express how well this agency has done its job.
(2017, USA parents) Our surrogate we were matched w/ couldn't have beef a better match. We absolutely LOVE her! We are flying to pick her and her 2 children up next week to have them come stay w us next week. We talk/text weekly 6 months after our boys were born. We would definitely have the same surrogate again if possible, love her!
(2017, USA parents) They were great overall. Provided great matches for egg donor and surrogate. Were responsive to questions and provided good support to surrogate.
(2017, USA parents) We had a wonderful experience with Family Source Consultants. From our first meeting, they provided us with invaluable information, recommendations, and reassurance. Our surrogate was amazing. They were always helpful and checked in with us constantly throughout the process. We would definitely use them again if we have another child!
(2018, International parents) Agradecer a FSC y especialmente a Ana Petersen y Ronda Blair el habernos acompañado durante el proceso. Sus consejos, su experiencia y su paciencia con nosotros ha sido fundamental. El proceso ha sido largo, y como cualquier tratamiento médico, hay factores que se escapan a nuestro control. Hubo momentos de desasosiego, pero todo eso de olvida una vez nació nuestra hija. Incluso durante la estancia en Chicago, Ronda quiso compartir con nosotros los primeros días con nuestro bebé. No podríamos haber estado mejor acompañados durante el proceso que con ellas. Supieron transmitir tranquilidad en momentos de incertidumbre y mantenernos con los pies en el suelo en momentos de euforia. La experiencia es un grado y Ana es especial para nosotros. El proceso de match con una nuestra gestante fue compleja. No fue a la primera y tardó algo más de lo esperado. Pero al final consiguieron emparejarnos con nuestra familia americana. Y ahora, y por mucho tiempo, ella forma parte de nuestras vidas. Eternamente agradecidos.
(2018, International parents) Desde el primer momento nos hemos visto arropados y ayudados por FSC, y especialmente por Ana Petersen y Ronda Blair. Ellas nos hicieron el camino más facil, solucionaron nuestras dudas y nos mantuvieron informados de los progresos. Sirvieron de soporte en los momentos de incertudumbre, pero sobre todo, sus consejos y su cercania son la mejor referencia para volver a repetir proceso con ellas. La unica pega son los tiempos para encontrar gestate. Es cierto que no depende completamente de ellas pero fue mas largo de lo que inicialmente pensabamos.
(2018, International parents) FSC are part of our family. We can't conceive this long journey to parenthood without them. We felt cared, supported and helped always. We are extremely happy and would definitely repeat with them. Thanks so so so so much.
(2018, International parents) Very good service
(2018, International parents) We found FSC to be unbelievably helpful on this difficult journey and were always available and at the end of the phone.
(2018, International parents) Yo trabajé con Family para la búsqueda de la donante de ovulos y con Opens Arms para la subrogación. Ambas fueron excelentes y me apoyaron en todo el proceso de manera excelente.
(2018, USA parents) As with any journey of such magnitude there were certain bumps in the road, but overall seems to have been much smoother than others and would do again and seems like a distant memory now.
(2018, USA parents) Family Source Consultants was an amazing group that was responsible for our very positive experience throughout our surrogacy journey. I always appreciated their prompt responses when we had questions or when returning completed forms needed throughout the process. I would highly recommend Family Source Consultants to others, in fact I already have to a friend who was looking to start a family with his husband. FSC takes the stress and complexity of scheduling, reminders, updates and paperwork out of what can be a pretty stressful and complex process. Family Source helped us with everything from egg donation, fertility clinic selection, surrogate matching as well as help with finding our legal representation. Every single one of the outside business partners that we worked with was fantastic as well. Thank you FSC for making our experience so positive!
(2018, USA parents) Family Source Consultants was great. They matched us quickly, the journey went smoothly, and Meg was always on hand to answer any questions.
(2018, USA parents) My experience was really flawless. Family Source set my expectations so that I was ready for the waiting involved and prepared for all of the different stages in the journey. The staff was educated and caring and really wanted me to become a father.
(2018, USA parents) This was my sibling journey and once again they were amazing. They guided us through every step and even though me and the surrogate did this before it was helpful to have the contact of FSC to make sure things were going smoothly. FSC is an amazing group of people who helped me compete my family
(2019, USA parents) We loved our experience with Family Source Consultants for many different reasons. From the moment we reached out to them about getting help to start our family, they treated us with respects. Starting a family is a big deal and finding a surrogate who's willing to help you on the amazing journey is an even bigger deal. They helped us find a great match and even gave a lot of knowledgeable advice when it came to contracts, not understanding certain procedures, payments and just sharing stories. Even after my children's birth, they stayed in contact just to check up on our small family. This agency made us fill like extended family in our journey and help us make the most out of our whole process.
Fui muy maltratado y discriminado por la dueña. Gracias a luna empleada de una sucursal sal de la agencia pide ser papá y no ser estafado por la dueña.

Fertility clinic used

Value Percent   Count
Fertility Center of IL (FCI) 55.3%
42
Other 25.0%
19
Fertility Center of Las Vegas 10.5%
8
aParent IVF 5.3%
4
RMA CT 1.3%
1
HRC Fertility 1.3%
1
CT Fertility 1.3%
1
  Totals 76
Statistics
Total Responses 76

Other clinic

CountResponse
2 CT Fertility
1 Dr. Charles Miller
2 Dr. Daniel Rostein
1 FCI
1 Fertility Care, LLC (Orlando - Dr. Trolice)
2 IVF Florida
1 IVF of Highland Park
1 IVF1 Dr. Randy Morris
1 Invia Fertility
1 Miami IVF
1 Reproductive Medicine Institute
1 Reproductive medicine institute Chicago
1 Rmi
1 idaho center for reproductive medicine
1 lifewomenshealthcenter



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$30,000 - $49,000 2.5%
2
$50,000 - $69,000 5.1%
4
$70,000 - $89,000 12.7%
10
$90,000 - $109,000 26.6%
21
$110,000 - $129,000 22.8%
18
$130,000 - $149,000 12.7%
10
$150,000 - $169,000 10.1%
8
$170,000 - $189,000 3.8%
3
$190,000 - $209,000 3.8%
3
  Totals 79
Statistics
Total Responses 79
Average 116.5

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 67.7%
46
Two 17.7%
12
Three 7.4%
5
Four 4.4%
3
Five 2.9%
2
  Totals 68
Statistics
Total Responses 68
Average 1.6

Length of journey from signup to birth (months)

Value Percent   Count
9 months or less 1.3%
1
10-12 months 8.8%
7
13-15 months 15.0%
12
16-18 months 26.3%
21
19-21 months 12.5%
10
22-24 months 15.0%
12
25-27 months 8.8%
7
28-30 months 2.5%
2
31-33 months 2.5%
2
34-36 months 2.5%
2
More than 3 years 5.0%
4
  Totals 80
Statistics
Total Responses 80
Average 20.3

Known / Anonymous egg donation

Value Percent   Count
Unknown 53.7%
36
Known 32.8%
22
Other 13.4%
9
  Totals 67
Statistics
Total Responses 67
Responses "Other" Count
Left Blank 71
Anonymous but open to possibility of meeting someday 1
Conocida no quiere conocer a los niños 1
Los niños la van a poder conocer cuando sean mayores de 18 años si lo desean 1
Semi opem 1
it was myself 1
my eggs 1
semi anonymous 1
semi-anonymous 1
We have agreed to the possibility of future contact though anonymous email accounts and through our surrogacy agency which also facilitated the egg donation 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 6.9%
5
Family or friend 1.4%
1
Surrogacy agency 50.0%
36
Independent Egg donation agency 15.3%
11
Fertility clinic 26.4%
19
  Totals 72
Statistics
Total Responses 72



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 62.3%
48
Straight 37.7%
29
  Totals 77
Statistics
Total Responses 77

Countries

Value Percent   Count
United States 53.2%
42
Spain 21.5%
17
Argentina 8.9%
7
France 3.8%
3
China 2.5%
2
Taiwan 2.5%
2
Switzerland 1.3%
1
United Kingdom 1.3%
1
Italy 1.3%
1
Colombia 1.3%
1
Ireland 1.3%
1
Netherlands 1.3%
1
  Totals 79
Statistics
Total Responses 79