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Family Source Consultants, LLC - provider profile and satisfaction report

www.FamilySourceSurrogacy.com

Locations: IL, FL, OH, TX, USA
Contact: Zara Griswold OR Staci Swiderski
Email: Zara@FamilySourceSurrogacy.com OR staci@familysourcesurrogacy.com
Phone: 312-277-4008 OR 630-325-4617


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?
  Egg donation?
  Law firm?


 

Year founded: 2006
Employees: 11


 


About Family Source Consultants, LLC:*

Family Source Consultants is a full service Gestational Surrogacy and Egg Donation agency located in Illinois, a state that is among the most legally friendly for third party reproduction in the United States. We work with couples and individuals around the world, of all ethnic backgrounds, religions, and sexual preferences. We strive to help anyone who truly wants to become a parent achieve their family building goal, and it is our mission to make the experience as positive and successful as possible for all parties involved. We recognize that the process of creating a family via Surrogacy and Egg Donation can be overwhelming, and our agency is here to guide you from each stage to the next.  It is an honor for us to assist you through this most important journey of a lifetime! 

* This description was provided by the service provider.

 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(8.03)
Count: 31
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(8.22)
Count: 32
Not Applicable: 0
Responsive and supportive throughout journey
(8.09)
Count: 32
Not Applicable: 0
Surrogate screening and matching
(7.38)
Count: 32
Not Applicable: 0
Gay friendly and knowledgeable
(9.25)
Count: 24
Not Applicable: 0
Accommodation of international parents
(7.88)
Count: 17
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 81.3%
No 18.8%
 
Statistics
Total Responses 32
Average 0.8

Agency reviews and comments

Response
Family Source was wonderful to us. Zara's compassion and assistance was priceless.
Muy humanas y profesionales. Un gran acierto
Supportive, reliable and indispensable for achieving the target
They were wonderful throughout the whole process and were always there to assist when needed.
no.
Solo decir, que fuí muy afortunada de encontrar a esta agencia y a sus magníficas profesionales que hicieron mi proceso mucho más fácil y en el que me sentí muy apoyada en todo momento
The biggest issue was the time taken to match us with a surrogate (3 years). As for everything else they have been very supportive, flexible , polite and warm. During the pregnancy Tracy was always on top of things and willing to help all the time.
We are a man and woman couple and we had no need for an egg donor because we had our own embryos. We felt very comfortable and supported by our agency
We felt that agency was very unprofessional and was telling us "what we wanted to hear" instead of the facts. We became very close with our surrogate and she was attacked publicly on a message board because one of the agencies employees did not agree with her asking for advice on late compensation she received. We were advised by our lawyer to remove our escrow from the agency and use an independent escrow company (this was after a confirmed pregnancy). The agency employee then called my husband and was complaining (very immaturely) that our surrogate was trying to turn us against the agency. It was all so juvenile and ridiculous. Besides these personality conflicts, the agency was late to get the surrogate her compensation payments, took a long time to respond to emails and phone calls, and was not very organized with documents, tests, etc. It got to the point where we all agreed that we were better off taking care of things on our own.
My surrogacy agency exceeded my expectations and they are the reason why I have my beautiful baby.
We are extremely happy with Tracy, she was in charge of our process and was always really fast with email replays and efficient!
Family Source were there for us from the very start, after years of IVF, miscarriages and surgery we didnt think we'd be able to have a family, we are from the UK and finding 'real people' that cared about us made us believe it was all possible. They were there for us every step of the way and we are still in contact 2 years later, they are excellent!
Very unprofessional towards our surrogate. We were forced to pull our escrow from them during the journey due to missed payments to our surrogate. Candidates were presented to us that psychologist had issues with. We were told "I don't see a problem with them" Also, our surrogate and the owner of the agency got into a confrontation on a popular surrogacy message board.
We ultimately used three surrogates before successful results were achieved. In general, the requirement of using a surrogacy agency to oversee the process was entirely unwarranted, just required. We could have used independent consultants (psychologists, background checks, etc.) on our own. While there were several times we needed assistance making sure everyone's multiple roles were coordinated, we ended up doing much of that ourselves and always having to keep check on the agency to make sure they were doing what they were supposed to do correctly. There was a substantial issue of being wholly misled about timeframes, as the reality was exponentially longer than any loose estimate we were given. We also looked to the agency to retain contact with the surrogates after failed attempts to ensure communication was open and authentic to progress was other rounds. This did not happen. The first two surrogates backed out of attempting again because there was no communication follow-up with them. There was frustration not only by my husband and I, but also with every party involved. Especially frustrating was the opportunistic amount of money the agency received for doing almost nothing substantive at all. To make some relevancy of their services, they needed to be more proactive in assisting us through the process of matching with three different surrogates. Similarly, they needed to privide timeframes that were at least somewhat accurate. By the end, we did not trust anything they said to be accurate.
We were happy to work with them, Zara (the owner) is very professional but also is a great person. We felt all the time that we were guided by professional and honest people.
Solo tenemos buenas palabras para ellas. Su profesionalidad e implicación en el Proceso hicieron que todo fuese mas fácil. Mantenemos un contacto continuo con ellas, en la actualidad estamos esperando a Nuestro segundo Hijo y nos están ayudando Mucho.
La experiencia con Family Source Consultant ha sido fantástica. Siempre ayudándonos en todo el proceso, muy rapidos en las contrestaciones a nuestras dudas y todas las personas integrantes de la agencia muy cariñosas y agradables.

Fertility clinic used

Value Percent   Count
Fertility Center of IL (FCI) 67.7%
21
Other 22.6%
7
aParent IVF 3.2%
1
HRC Fertility 3.2%
1
Fertility Center of Las Vegas 3.2%
1
  Total 31
Statistics
Total Responses 31

Other clinic

CountResponse
1 Dr. Charles Miller
2 Dr. Daniel Rostein
1 FCI
1 IVF of Highland Park
1 IVF1 Dr. Randy Morris
1 Reproductive Medicine Institute
1 Reproductive medicine institute Chicago



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$30,000 - $49,000 6.3%
2
$50,000 - $69,000 9.4%
3
$70,000 - $89,000 25.0%
8
$90,000 - $109,000 34.4%
11
$110,000 - $129,000 18.8%
6
$150,000 - $169,000 3.1%
1
$190,000 - $209,000 3.1%
1
  Total 32
Statistics
Total Responses 32
Average 96.3

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 65.5%
19
Two 13.8%
4
Three 10.3%
3
Four 3.5%
1
Five 6.9%
2
  Total 29
Statistics
Total Responses 29
Average 1.7

Length of journey from signup to birth (months)

Value Percent   Count
10-12 months 3.1%
1
13-15 months 15.6%
5
16-18 months 37.5%
12
19-21 months 9.4%
3
22-24 months 18.8%
6
25-27 months 6.3%
2
28-30 months 3.1%
1
More than 3 years 6.3%
2
  Total 32
Statistics
Total Responses 32
Average 20.1

Known / Anonymous egg donation

Value Percent   Count
Unknown 46.2%
12
Known 34.6%
9
Other 19.2%
5
  Total 26
Statistics
Total Responses 26
Responses "Other" Count
Left Blank 27
Anonymous but open to possibility of meeting someday 1
Semi opem 1
it was myself 1
my eggs 1
semi anonymous 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 7.4%
2
Surrogacy agency 55.6%
15
Independent Egg donation agency 18.5%
5
Fertility clinic 18.5%
5
  Total 27
Statistics
Total Responses 27



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 51.6%
16
Straight 48.4%
15
  Total 31
Statistics
Total Responses 31

Countries

Value Percent   Count
United States 45.2%
14
Spain 35.5%
11
Argentina 9.7%
3
Italy 3.2%
1
Switzerland 3.2%
1
United Kingdom 3.2%
1
  Total 31
Statistics
Total Responses 31