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Oregon Reproductive Medicine - provider profile and satisfaction report

www.OregonReproductiveMedicine.com

Locations: Portland, OR, USA
Contact: Megan Armand OR Craig Reisser
Email: MArmand@OregonReproductiveMedicine.com OR creisser@oregonreproductivemedicine.com
Phone: 503-274-4994


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?
  Egg donation?
  Law firm?


 

Year founded: 1989
Employees: 115


 


About Oregon Reproductive Medicine:*

Love is Family. Oregon Reproductive Medicine (ORM) is one of the world's leading IVF clinics for donor egg surrogacy. For over 25 years we have been helping LGBTQ intended parents from 40 countries build their families. We are recognized globally for personalized care and consistently achieving among the highest live birth success rates – in recent years a more than 90% live birth rate with more than 70% twins in our donor egg surrogacy program. ORM Donors is our in-house egg donor program. Our locally-based donors are fully and rigorously-screened which minimizes time, risk and cost for intended parents. ORM Surrogacy is our program for intended parents working with a surrogate as part of their family building. ORM is one of the most experienced IVF clinics for surrogacy, with a dedicated team for managing these complex processes and longstanding relationships with the most experienced and respected surrogacy agencies. ORM Genomics is our program for integrating the most advanced reproductive genomics care and screening into every journey. Our team of in-house genetics counselors works with every donor and intended parent. Our goal is to give every intended parent the very best chance for success and a healthy baby on their first attempt.

* This description was provided by the service provider.

 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Fertility clinic satisfaction - overall score (out of 10)

  Clinic score
Overall
(8.99)
Count: 68
Not Applicable: 0

Clinic experience

  Clinic rating
Quality of medical services (contribution to the success of journey)
(9.59)
Count: 68
Not Applicable: 0
Responsive, informative and supportive
(8.26)
Count: 68
Not Applicable: 0
Egg donor options, screening and matching
(8.83)
Count: 66
Not Applicable: 0
Gay friendly and knowledgeable
(9.58)
Count: 64
Not Applicable: 0
Accommodation of international parents
(9.07)
Count: 54
Not Applicable: 0

Clinic recommendation rate

Value Percent  
Yes 95.5%
No 4.6%
 
Statistics
Total Responses 66
Average 1.0

Clinic reviews and comments

Response
Carry, the coordinator was awful!!
ORM was Amazing.
ORM were very professional, and coordinated the process very smoothly.
Perfect except some rare slower response through mail contacts.
Professional, responsive and friendly. Expert team that kept me updated on every step of the way.
Thank you to Dr. Bankowski and Carry for guiding us through this process.
Very good profesionals and know how.
just the best clinic, the best team, and the best success rates!!
Clinic was professional and friendly..no problems with doctor who is excellent, however the patient coordinator "Cary" was not very responsive and often times difficult to reach. If it wasn't for her the place would get higher rating, however, we are not complaining because we had success with our first try and I attribute that to the physician, Dr Bangkowski.
ORM was very responsive and understanding. We had no troubles. The only hiccoughs we had had to due with fees. There was some confusion about a discount but we sorted it out. There was some miscommunication between a discount that I believe was offered through Men Having Babies and what the financial people at ORM were aware of (or not aware of in our case). But in terms of medical professionalism, our doctor was there to skype and and answer all our concerns. They have a very high success rate and a long history of this and it shows.
We felt that ORM is a top notch IVF clinic. They new their work and their professionalism was felt throughout the process. We felt we have someone to count on.
Dr Helsa and his team were from the start a refreshing restart from bad past experiences. We came to ORM from a referral from a husband and wife team who used the IVF services. So we had a great reference. ORM was clear with directions for us and our GC. Our GC felt good and we had such a welcoming experience with a great success. We had a very positive from the first skype meeting to the transfer.
מרפאה מדהימה, אנשים מדהימים, מומלץ בחום! צוות ישראלי נוסף שתומך לאורך על התהליך.
Great staff, now that they also have an Israeli department and their new social network for patient really helped us. they are friendly and very compassion. but the most important is their success rate and the fact that Dr Bankowsky does wonders. first try healthy twins!
We were very fortunate to have a successful pregnancy due to the highest level of medical skill and knowledge our DR. and the team had to offer. Yet, our experience with our Case Manager (whom out of basic respect we would rather not name) was different. That person repeatedly avoided our emails, literally lied on several occasions, was superficially nice but actually very dismissive and all in all gave the impression of a depressed, burnt-out employee who is just there to punch the ticket and go home. If there was one reason we would NOT recommend ORM is because of this person upon which we were totally dependant upon but wasn't there for us at all. So basically from our point of view it boils down to whether you're willing to swallow the bad treatment but get the bottom-line results or not. The choice is yours... Good luck!
International parents are charged more than US citizens. Seriously - like by being foreign means we should pay more for the same service. This I found disappointing. From the medical side we found things to be exceptionally good, we were pregnant on the second embryo transfer. Communication was not good - our coordinator Carrie did not keep us up to date with what was happening with transfers, medical timetables, etc. Dr Bankowski was exceptional - highly recommend him.
They did a fantastic job of keeping us in the loop while we were living in Switzerland when the embryo transfer occurred.
The Good: Very professional and exceptional success rates. The Bad: Very limited egg donor database (at least when we looked). Very slow response times from our coordinator in the clinic. The Israeli representatives were very helpful!
סופר מקצועיים! נתוני ההצלחה שלהם מצויינים! החזרנו שני עוברים ונקלטנו עם אחד. אנחנו ממליצים בחום. קארי שליוותה אותנו היתה חמה ומדהימה, נתנה הרגשה אישית ואנחנו בקשר איתה עד היום.
The fertility clinic was great. They were always very patient with all of my questioning and worked hard to accommodate and provide answers to all of my concerns through the process.
ORM was great but their invoicing was very confusing and there wasn't much internal communication between departments (egg donor and surrogates were handled by separate people) so it made figuring out what was going on pretty tough. Their invoices didn't line up with the estimate as they changed the titles and it was very frustrating.
We went through two rounds with the clinic. The first try resulted in a miscarriage at 11 weeks. Throughout the process, the staff was helpful and made sure we were looped. As we don't live in Oregon, this was especially helpful given that we were relying on the surrogacy agency and the clinic to keep us posted. ORM has a very high success rate, which was a draw for us. We trust their medical judgement and we're glad we were able to work with their team.
ORM is a highly professional and competent organization. We were given data and detailed information at every step of the way. They were efficient, clear in their communications and affordable. We highly recommend them.
חוץ מהעניין שהמרפאה נעלמת לחלוטין מרגע שיש קליטה של הריון וחסר קצת הטאצ' האישי של החברה האמריקאית (כי יש נציגות בישראל) מדובר במפראה מקצועית ומהמחמירות בבדיקות הפונדקאיות לפני תחילת התהליך.
Dr. Brandon Bankowski and our recipient coordinator Carrie Cheshier,did an excellent job! We highly recommend ORM to all IPs.
We could not be happier with the treatment we received from ORM! Dr. Hesla and his entire staff were wonderful to work with and were quick to answer our many questions throughout the process. Julie Ryles in particular was a delight to work with. She made the entire IVF process seem easy. Liz our embryologist was also great to work with. One of the really nice things about ORM is how they handle same sex male couples. Many IVF clinics enforce a 6 month quarantine on the sperm of gay men, treating it the same way the FDA treats "tissue donation." This practice is borderline offensive and discriminatory towards gay men. ORM does not treat it this way and there is no quarantine period. This greatly decreases the amount of time the process a takes and doesn't treat gay male couples any differently than straight couples. We transferred two embryos (one from myself and one from my husband) and we got pregnant with twins on our first transfer. Their results speak for themselves!
The doctors were great. Their support staff needs help. We learned to get everything in writing as I could not trust what the support staff told us.
ORM has a strong point: its amazing results regarding IVF. But there is a real and lasting problem with the administrative team: lack of response (too many e-mails left unanswered, too many approximative information...) and lack of communication with the patients, and inside the firm (the miscommunication is made worse by the fact that you do not have a single case handler). At the end of the journey you have the kids, but be prepared to hear many "I'm so sorry..."
ORM did an amazing job and we were extremely satisfied with them in every step throughout the process. We have read a bad review about the coordinator Carrie on this website, but our experience with her and all(!) other staff was merely positive. Carrie was fantastic!!
Absolutely the best especially Dr. Hesla. A bit pricey but they get the job done right the first time. Tip: start looking for your egg donor early on and be prepared to be decisive since the good donors in their in house program get snapped up quickly.
La clinique ORM est très sérieuse et fait un travail exceptionnel! Toute l'équipe est présente à toutes les étapes du process. Toutes les informations sont très claires. Lors d'un échec ( oeuf blanc), l'équipe a été très présente aussi bien avec nous que avec la mère porteuse. Le Docteur HESLA nous avait écrit lui même pour nous expliquer et nous rassurer . Le deuxième essai a fonctionné ! Nous recommandons la clinique ORM!
ORM was the best clinic ever to deal with. The 9 star reviews are primarily because as a same sex couple not everyone has the experience of that so there were occasional light oversights, is each of us got asked who the mother / wife is and then had to say it's the man stood next to me! It didn't matter at all tours, and again is probably because gay people having children is still a novelty. Portland is a wonderful city and was also very gay friendly. I think the staff at the clinic thought we were very cute for doing this process too and we did feel very special. Dr Bankowski who helped us through the process was amazing answers the staff nurses involved. All questions were answered every time and we always felt that we had contact with the relevant and correct person. Circle had worked with the clinic previously on a same sex surrogacy and we also did due diligence research ourselves as I would advise other people to do. Circle also partner with Connecticut Fertility Institute who we didn't think was a brilliant match for us. Circle were more than able and willing to accommodate our personal choice in them matter.
Rien à dire, professionnalisme et résultats au rendez-vous! Merci au Dr B. et à toute son équipe !
Very professional, only downside is that they seemed really busy, were slow to return phone calls and our transfer seemed to get delayed. Also, the egg donor portion of the agency was really competitive for good donors, we eventually found our own.
Numerous mistakes were made in several different departments, including medical errors. If we had not done IVF previously and consequently had a fair amount of knowledge about the process, things would have been even worse.
BEST PLACE TO DO THIS! AMAZING PEOPLE! CARRIE IS SUPPORTIVE AND TOOK CARE OF US SO PERFECTLY! I WILL ALWAYS REMEMBER THE PEOPLE! and of course - first try! everything went perfect!!! and they even kept in touch after the IVF and always wanted to help!
Dr Hesla and his team were fantastic. Amazing people to deal with. Very responsive and always willing to help. The whole experience with them was very enjoyable - we would work with them again without hesitation and recommend them to anyone.
מאוד מאוד מקצועיים. אחוזי הצלחה פנומנליים.



Journey statistics for service provider

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 88.2%
60
Two 8.8%
6
Three 2.9%
2
  Total 68
Statistics
Total Responses 68
Average 1.1

Type of transfer that resulted in pregnancy (if done IVF)

Value Percent  
Egg donation - fresh 44.6%
Egg donation - fresh / shared (you received only part of the eggs your donor provided) 3.1%
Egg donation - frozen / egg bank 15.4%
Frozen embryo transfer (from your previous cycle) 36.9%
 
Statistics
Total Responses 65

Known / Anonymous egg donation

Value Percent   Count
Unknown 48.4%
31
Known 40.6%
26
Other 10.9%
7
  Total 64
Statistics
Total Responses 64
Responses "Other" Count
Left Blank 61
Anonymat jusqu'aux 16 ans de l'enfant 1
Anonymous, but open to the possiblity of meeting in the future 1
Donor Sibling Registry 1
Me 1
Semi-anonyme - contact via le DSR 1
הסכימה להיות ידועה, בחרנו שלא להיפגש אבל היא מוכנה לפגוש את הילדים בעתיד הרחוק 1
We don't know who she is, but are in touch with her through a donor sibling database, and she is willing to meet our children 1

Egg donation source

Value Percent   Count
Family or friend 1.6%
1
Surrogacy agency 3.1%
2
Independent Egg donation agency 6.3%
4
Fertility clinic 89.1%
57
  Total 64
Statistics
Total Responses 64



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 89.4%
59
Straight 10.6%
7
  Total 66
Statistics
Total Responses 66

Countries

Value Percent   Count
United States 47.8%
32
Israel 22.4%
15
France 13.4%
9
Belgium 4.5%
3
Australia 3.0%
2
United Kingdom 1.5%
1
Sweden 1.5%
1
Luxembourg 1.5%
1
Germany 1.5%
1
Canada 1.5%
1
Norway 1.5%
1
  Total 67
Statistics
Total Responses 67