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Northwest Surrogacy Center - provider profile and satisfaction report

www.nwsurrogacycenter.com

Locations: Portland, OR and San Francisco, CA, USA
Contact: Sandra Hodgson OR John Chally
Email: info@nwsurrogacycenter.com
Phone: 503-233-2818 (Portland) OR 415-426-7289 (San Francisco)


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?
  Egg donation?
  Law firm?


 

Year founded: 1994
Employees: 12


 


About Northwest Surrogacy Center, LLC:*

Northwest Surrogacy Center, LLC was founded by attorneys 20 years ago and has become the leading surrogacy agency on the West Coast. We have short wait times for matching families with caring and responsible surrogates. We work only with highly qualified, accepting medical professionals at some of the most successful clinics in the nation. And we provide unparalleled support every step of the way, from the application process to the birth and beyond. Our agency has a deep commitment to helping diverse families have children, including LGBT couples and individuals around the world. If you’re looking for an extraordinary experience as well as an extraordinary outcome, Northwest Surrogacy Center, LLC can help you create the family of your dreams

* This description was provided by the service provider.

 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(9.25)
Count: 51
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(9.31)
Count: 52
Not Applicable: 0
Responsive and supportive throughout journey
(9.23)
Count: 52
Not Applicable: 0
Surrogate screening and matching
(9.52)
Count: 52
Not Applicable: 0
Gay friendly and knowledgeable
(9.67)
Count: 48
Not Applicable: 0
Accommodation of international parents
(9.12)
Count: 33
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 98.1%
No 1.9%
 
Statistics
Total Responses 52
Average 1.0

Agency reviews and comments

Response
All was perfect, nothing else to say !
Extremely open, patient, and professional.
Great and carrying staff!! Go John and Sandy!
Highly recommended and very professional
NW Suragacy was awesome...we still stay in touch...
Perfect in every aspects !!!
Rien de particulier - tout s'est bien passé, un grand merci à J et à S !
Very supportive. Great communication. Guided us through the process with no pressure.
NWSC was outstanding, throughout the entire process. Professional, knowledgeable, timely, affordable, clear and quick communications and highly personable. By the time our child was born, we felt like they were all part of our family. Their office was the first stop we made on the way home from the hospital! Surrogacy and IVF constitute a very complex process, scientifically as well as personally and emotionally. NWSC provided advice and guidance for us to walk the path to a very positive outcome. We highly recommend them to anyone serious about bring a child into their lives.
Although they have bad communications skills, and often gave us the feeling that we are not important, and almost never communicated with us, they did perfectly in matching us with a great surrogate - and that is the best thing.
NWCS was extremely professional, effective, organized and responsive. Our case manager was wonderful and made sure our journey is smooth as possible. She was very helpful guiding us through US beurocracy and helped us navigate it through. The only negative comment I have is about the charges of NWCS. They are way too expensive and overprice everything.
Professional and realistic. Made us feel very comfortable. Sandy Hodgson is a gifted "matcher" able to match us with a wonderful surrogate.. process was smooth.
We are an American couple, who were living in Switzerland during the process. Most of our meetings in the beginning were via Skype. We then did have numerous in person meetings once we were further along in the process. I cannot complain with success!
בחירה מועדפת. מומלץ בחום רב. סוכנות עם ליווי מקצועי, שירותי, רגיש ואנושי.
קצת יקרים, במיוחד בסיבובי המשך, הסינון שלהם לא תמיד מוצלח, הם לא תמיד היו זמינים והתעכבו בתגובות. מצד שני - בסופו של דבר הם מצאו לנו פונדקאית מדהימה, וכשהיינו באמת צריכים אותם במהלך הדרך הם היו זמינים. הם מאוד מנוסים.
NWSC was a professional and transparent partner during all the process. We are absolutely delighted by our surrogate, who is now a friend for us. Our case manager, Molly, was really a very reliable and responsive person before, during, and well after the birth of our children.
Northwest Surrogacy Center was helpful and professional, but came across as impersonal at times.
Northwest surrogacy matched us with a wonderful surrogate that perfectly fitted our needs. They were extremely responsive and supportive in every possible way, and were very accommodating of us as a gay international couple. We strongly recommend them!
Our experience with NWS in Portland were positive and very helpful all along the way. The staff was knowledgeable and professional yet still comforting when needed. Our experience from our 3rd surrogate and 3rd team was such a success for our family and our surrogate. Our GC was guided well and made to feel welcome in all aspects of the journey. Our past in NJ and CT did not support the surrogate as much. Portland NWS was such a great group of professionals.
We would highly recommend northwest surrogacy. They were very efficient, responsive and extremely friendly. They run a small business and we felt very secure relying on them throughout the process.
As an international couple we felt that the surrogacy agency was there for our money, but that the service delivered in return really was only worth it with respect to being matched to our surrogate. The other aspects of the journey, as well as the clarity of information and transparency of money requests and their timing was not as we would have hoped. In all honesty I am not sure what the $23000 agency fee actually bought us, as our surrogate did the majority of the assistance we received.
We had a fantastic experience with NWSC. They worked with all of us to make sure the process was as easy and comfortable as possible.
We are very thankful to Sandy and her staff for helping us through this journey. We would highly recommend NWSC.
Northwest Surrogacy Agency made the journey so easy. I found myself wanting to double-check what I needed to do to ensure the legalities, dates, and other assignments were all taken care of and NWSC had already taken care of the important details to ensure as smooth of an experience as possible.
They were so easy to talk to, responded immediately, and just made the process so much less stressful than it could have been
L'agence NWSC a été excellente en tout points. A la signature avec cette agence, tous le process et tous les coûts présentés ont été respectés ensuite. Aucune mauvaise surprise. Plusieurs profils de mères porteuses nous ont été présentés jusqu'au bon match! Notre profil de mère porteuse était parfait. L'équipe de NWSC est très pro., sérieuse, réactive, très humaine, infiniment patiente et serviable. Elle joue un role important aussi durant le process car lors d'un premier échec, l'agence a très bien géré la situation et la mère porteuse a accepté un deuxième essai qui a abouti! Nous recommandons vivement l'agence NWSC!
We had a fantastic, almost seamless process. I would refer anyone looking to go through this complex experience to Northwest Surrogacy. The surrogate that we met through this agency went far beyond our expectations in terms of communication and kindness. She is one of the finest people we've ever met, and I have to credit the agency for matching us. If we had one complaint, it would be the lack of clarity and communication regarding the post-birth business - particularly the agreement and facilitation of purchasing breast milk from our surrogate. We wish we had received more guidance and clarity as to how that process should work, and how much it would cost. As well, getting health insurance for our son as gay dads, without a birth certificate and social security number has been a slightly harrowing experience. And though most of the bureaucracy resides in the legal system, we wish we'd been more prepared for that. In all, next to having a son, working with NW Surrogacy was the best decision we've ever made
We worked with a larger agency for our first surrogacy journey. That agency had a web site where intended parents could view from 50+ potential surrogates. We used NW Surrogacy Center for our second surrogacy journey. NWSC does not have this type of web site. Originally I was surprised, but then realized it is good that the agency doesn't keep a large number of potential surrogates on a list. Instead, the agency matches surrogates to intended parents when the time arrives.
NWSC was fully devoted to this process, they mastered every single detail in it, and we could sleep better at night knowing that we are in good hands. Our coordinator took us smoothly through obstacles on the way: dealing with switching insurances (Kaiser stopped coverage for surrogacy mid-pregnancy), helping us take better care of our surrogate mother, and helping with any details of travel, insurance, medical and legal. They matched us with a wonderful woman with whom we stay in a close connection, and they treated her very well through the whole process. We felt that this personal and human attitude toward the surrogacy process is part of the essence of NWSC.
Everyone we worked with was professional, responsive, and knowledgeable. While the agency fee does appear high compared to some of the other options available to IPs, we didn't mind given the level of service that wa sprovided.
Every aspect of working with NWSC was positive and effective. Every person we met with or spoke to was kind and thoughtful. All of NWSC management and staff were responsive, informed and helpful throughout the entire process. Management of the Trust Account was so helpful while keeping us informed. Our surrogate speaks very highly of her experience in working with the case manager and staying connected to the other NWSC surrogates. We could not have been happier with the surrogate match. We selected NWSC based on our impression of their ability to identify special qualities in surrogates despite not having a deep presence in the state of California. Our expectations in our surrogate match were greatly exceeded. As both we and the surrogate were in California, we did not utilize the fertility center in Portland recommended by NWSC, but this made no difference in the process and our fertility center and attorney spoke highly of the interactions with NWSC. We have recommended NWSC to our friends and would again to anyone with whom we share our experience to fatherhood.
All in all fine, not sure what I expected, but because of state laws and having to "adopt" my own kid was quite frustrating and made me feel less than.

Fertility clinic used

Value Percent   Count
ORM 83.7%
41
Oregon Health & Science U. (OHSU) 10.2%
5
Pacific Fertility Center - Los Angeles (PFCLA) 2.0%
1
Other 2.0%
1
Pacific Fertility Center - San Francisco 2.0%
1
  Total 49
Statistics
Total Responses 49

Other clinic

CountResponse
1 Zouves Fertility Center



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$30,000 - $49,000 1.9%
1
$50,000 - $69,000 7.7%
4
$70,000 - $89,000 7.7%
4
$90,000 - $109,000 17.3%
9
$110,000 - $129,000 30.8%
16
$130,000 - $149,000 26.9%
14
$150,000 - $169,000 1.9%
1
$170,000 - $189,000 1.9%
1
$190,000 - $209,000 3.9%
2
  Total 52
Statistics
Total Responses 52
Average 117.7

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 80.4%
41
Two 15.7%
8
Three 3.9%
2
  Total 51
Statistics
Total Responses 51
Average 1.2

Length of journey from signup to birth (months)

Value Percent   Count
10-12 months 3.9%
2
13-15 months 26.9%
14
16-18 months 30.8%
16
19-21 months 13.5%
7
22-24 months 15.4%
8
28-30 months 7.7%
4
More than 3 years 1.9%
1
  Total 52
Statistics
Total Responses 52
Average 18.7

Known / Anonymous egg donation

Value Percent   Count
Unknown 52.1%
25
Known 29.2%
14
Other 18.8%
9
  Total 48
Statistics
Total Responses 48
Responses "Other" Count
Left Blank 43
Anonymat jusqu'aux 16 ans de l'enfant 1
Anonymous, but open to the possiblity of meeting in the future 1
Donor Sibling Registry 1
Me 1
No egg donor 1
Semi-anonyme - contact via le DSR 1
She is currently anonymous but has agreed to meet with our son when he turns 18 1
family 1
We don't know who she is, but are in touch with her through a donor sibling database, and she is willing to meet our children 1

Egg donation source

Value Percent   Count
Family or friend 6.3%
3
Surrogacy agency 2.1%
1
Independent Egg donation agency 8.3%
4
Fertility clinic 83.3%
40
  Total 48
Statistics
Total Responses 48



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 83.0%
39
Straight 17.0%
8
  Total 47
Statistics
Total Responses 47

Countries

Value Percent   Count
United States 49.0%
25
Israel 19.6%
10
France 17.7%
9
Sweden 2.0%
1
Belgium 2.0%
1
Philippines 2.0%
1
Luxembourg 2.0%
1
Germany 2.0%
1
Australia 2.0%
1
Norway 2.0%
1
  Total 51
Statistics
Total Responses 51