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Northwest Surrogacy Center - provider profile and satisfaction report

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www.nwsurrogacycenter.com

Locations: San Francisco, CA, Seattle, WA, Denver, CO, and Portland, OR, USA
Contact: Sandra Hodgson OR John Chally
Email: info@nwsurrogacycenter.com
Phone: 503-233-2818 (Portland), 206-536-3300 (Seattle), 303-331-7971 (Denver), OR 415-426-7289 (San Francisco)


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?
  Law firm?


 

Year founded: 1994
Employees: 30


 


About Northwest Surrogacy Center, LLC:*

Founded in 1994 by attorneys specializing in surrogacy and adoption, Northwest Surrogacy Center, LLC is the leading and most successful surrogacy program on the West Coast. NWSC is dedicated to helping people around the world create the families they have dreamed of by matching intended parents with caring, responsible surrogates. We provide unparalleled service throughout the surrogacy process, from the application process to the birth and beyond. The proof is there: we have a high number of families and surrogates return to do second surrogacies! We work with the most successful IVF clinics throughout the US. In addition to its flagship office in Portland, Oregon, NWSC also has offices in San Francisco, California; Seattle, Washington; and Denver, Colorado.

* This description was provided by the service provider.

 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(9.39)
Count: 104
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(9.51)
Count: 105
Not Applicable: 0
Responsive and supportive throughout journey
(9.43)
Count: 105
Not Applicable: 0
Surrogate screening and matching
(9.50)
Count: 103
Not Applicable: 0
Gay friendly and knowledgeable
(9.80)
Count: 99
Not Applicable: 0
Accommodation of international parents
(9.49)
Count: 67
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 97.1%
No 2.9%
 
Statistics
Total Responses 105
Average 1.0

Agency reviews and comments

Response
(2012, International parents) Great and carrying staff!! Go John and Sandy!
(2012, International parents) Highly recommended and very professional
(2012, International parents) We are an American couple, who were living in Switzerland during the process. Most of our meetings in the beginning were via Skype. We then did have numerous in person meetings once we were further along in the process. I cannot complain with success!
(2012, USA parents) Extremely open, patient, and professional.
(2012, USA parents) Northwest Surrogacy Center was helpful and professional, but came across as impersonal at times.
(2012, USA parents) They were so easy to talk to, responded immediately, and just made the process so much less stressful than it could have been
(2012, USA parents) Very supportive. Great communication. Guided us through the process with no pressure.
(2012, USA parents) We had a fantastic experience with NWSC. They worked with all of us to make sure the process was as easy and comfortable as possible.
(2013, International parents) בחירה מועדפת. מומלץ בחום רב. סוכנות עם ליווי מקצועי, שירותי, רגיש ואנושי.
(2013, USA parents) NW Suragacy was awesome...we still stay in touch...
(2013, USA parents) Professional and realistic. Made us feel very comfortable. Sandy Hodgson is a gifted "matcher" able to match us with a wonderful surrogate.. process was smooth.
(2014, International parents) Rien de particulier - tout s'est bien passé, un grand merci à J et à S !
(2014, International parents) We would highly recommend northwest surrogacy. They were very efficient, responsive and extremely friendly. They run a small business and we felt very secure relying on them throughout the process.
(2014, International parents) קצת יקרים, במיוחד בסיבובי המשך, הסינון שלהם לא תמיד מוצלח, הם לא תמיד היו זמינים והתעכבו בתגובות. מצד שני - בסופו של דבר הם מצאו לנו פונדקאית מדהימה, וכשהיינו באמת צריכים אותם במהלך הדרך הם היו זמינים. הם מאוד מנוסים.
(2014, USA parents) Everyone we worked with was professional, responsive, and knowledgeable. While the agency fee does appear high compared to some of the other options available to IPs, we didn't mind given the level of service that wa sprovided.
(2014, USA parents) We are very thankful to Sandy and her staff for helping us through this journey. We would highly recommend NWSC.
(2015, International parents) Although they have bad communications skills, and often gave us the feeling that we are not important, and almost never communicated with us, they did perfectly in matching us with a great surrogate - and that is the best thing.
(2015, International parents) John & Sandra, Molly & Tabitha were outstanding supporters and the greatest persons we could have ever find to help us on our journey to become parents. They desserve 5* for the incredible service NWSC Portland OR provides to future parents ! All the journey was love, support and professional counsel from all the NWSC team. They matched us with the best surrogate, Stacy & her lovely family. Thank you so much to the whole team, they desserve their n°1 position.
(2015, International parents) NWSC was a professional and transparent partner during all the process. We are absolutely delighted by our surrogate, who is now a friend for us. Our case manager, Molly, was really a very reliable and responsive person before, during, and well after the birth of our children.
(2015, International parents) NWSC was fully devoted to this process, they mastered every single detail in it, and we could sleep better at night knowing that we are in good hands. Our coordinator took us smoothly through obstacles on the way: dealing with switching insurances (Kaiser stopped coverage for surrogacy mid-pregnancy), helping us take better care of our surrogate mother, and helping with any details of travel, insurance, medical and legal. They matched us with a wonderful woman with whom we stay in a close connection, and they treated her very well through the whole process. We felt that this personal and human attitude toward the surrogacy process is part of the essence of NWSC.
(2015, USA parents) NWSC was outstanding, throughout the entire process. Professional, knowledgeable, timely, affordable, clear and quick communications and highly personable. By the time our child was born, we felt like they were all part of our family. Their office was the first stop we made on the way home from the hospital! Surrogacy and IVF constitute a very complex process, scientifically as well as personally and emotionally. NWSC provided advice and guidance for us to walk the path to a very positive outcome. We highly recommend them to anyone serious about bring a child into their lives.
(2015, USA parents) Northwest Surrogacy Agency made the journey so easy. I found myself wanting to double-check what I needed to do to ensure the legalities, dates, and other assignments were all taken care of and NWSC had already taken care of the important details to ensure as smooth of an experience as possible.
(2015, USA parents) We had a fantastic, almost seamless process. I would refer anyone looking to go through this complex experience to Northwest Surrogacy. The surrogate that we met through this agency went far beyond our expectations in terms of communication and kindness. She is one of the finest people we've ever met, and I have to credit the agency for matching us. If we had one complaint, it would be the lack of clarity and communication regarding the post-birth business - particularly the agreement and facilitation of purchasing breast milk from our surrogate. We wish we had received more guidance and clarity as to how that process should work, and how much it would cost. As well, getting health insurance for our son as gay dads, without a birth certificate and social security number has been a slightly harrowing experience. And though most of the bureaucracy resides in the legal system, we wish we'd been more prepared for that. In all, next to having a son, working with NW Surrogacy was the best decision we've ever made
(2016, International parents) All was perfect, nothing else to say !
(2016, International parents) As an international couple we felt that the surrogacy agency was there for our money, but that the service delivered in return really was only worth it with respect to being matched to our surrogate. The other aspects of the journey, as well as the clarity of information and transparency of money requests and their timing was not as we would have hoped. In all honesty I am not sure what the $23000 agency fee actually bought us, as our surrogate did the majority of the assistance we received.
(2016, International parents) L'agence NWSC a été excellente en tout points. A la signature avec cette agence, tous le process et tous les coûts présentés ont été respectés ensuite. Aucune mauvaise surprise. Plusieurs profils de mères porteuses nous ont été présentés jusqu'au bon match! Notre profil de mère porteuse était parfait. L'équipe de NWSC est très pro., sérieuse, réactive, très humaine, infiniment patiente et serviable. Elle joue un role important aussi durant le process car lors d'un premier échec, l'agence a très bien géré la situation et la mère porteuse a accepté un deuxième essai qui a abouti! Nous recommandons vivement l'agence NWSC!
(2016, International parents) NWCS was extremely professional, effective, organized and responsive. Our case manager was wonderful and made sure our journey is smooth as possible. She was very helpful guiding us through US beurocracy and helped us navigate it through. The only negative comment I have is about the charges of NWCS. They are way too expensive and overprice everything.
(2016, International parents) Northwest surrogacy matched us with a wonderful surrogate that perfectly fitted our needs. They were extremely responsive and supportive in every possible way, and were very accommodating of us as a gay international couple. We strongly recommend them!
(2016, International parents) Perfect in every aspects !!!
(2016, International parents) very human and responsive
(2016, USA parents) All in all fine, not sure what I expected, but because of state laws and having to "adopt" my own kid was quite frustrating and made me feel less than.
(2016, USA parents) Our experience with NWS in Portland were positive and very helpful all along the way. The staff was knowledgeable and professional yet still comforting when needed. Our experience from our 3rd surrogate and 3rd team was such a success for our family and our surrogate. Our GC was guided well and made to feel welcome in all aspects of the journey. Our past in NJ and CT did not support the surrogate as much. Portland NWS was such a great group of professionals.
(2016, USA parents) We worked with a larger agency for our first surrogacy journey. That agency had a web site where intended parents could view from 50+ potential surrogates. We used NW Surrogacy Center for our second surrogacy journey. NWSC does not have this type of web site. Originally I was surprised, but then realized it is good that the agency doesn't keep a large number of potential surrogates on a list. Instead, the agency matches surrogates to intended parents when the time arrives.
(2017, International parents) NWSC did a wonderful job for us. They found us the perfect surrogate considering our needs and desires and they helped us all the way to the birth and after. Everyone there is friendly and really willing to help you and make things as easy and simple as possible.
(2017, International parents) Une agence que nous recommanderions sans hésiter : professionnels, ils ont un processus de selection des mère d'intention très efficace et complet, et, à notre connaissance, personne n'a eu de mauvaise expérience. Ce ne sont pas les moins chers, mais le rapport qualité/prix est indéniablement excellent. Des amis à nous nous y ont précédé, d'autres suivi et toutes les expériences ont été très concluantes.
(2017, USA parents) Every aspect of working with NWSC was positive and effective. Every person we met with or spoke to was kind and thoughtful. All of NWSC management and staff were responsive, informed and helpful throughout the entire process. Management of the Trust Account was so helpful while keeping us informed. Our surrogate speaks very highly of her experience in working with the case manager and staying connected to the other NWSC surrogates. We could not have been happier with the surrogate match. We selected NWSC based on our impression of their ability to identify special qualities in surrogates despite not having a deep presence in the state of California. Our expectations in our surrogate match were greatly exceeded. As both we and the surrogate were in California, we did not utilize the fertility center in Portland recommended by NWSC, but this made no difference in the process and our fertility center and attorney spoke highly of the interactions with NWSC. We have recommended NWSC to our friends and would again to anyone with whom we share our experience to fatherhood.
(2017, USA parents) Everyone was really great but we felt that for the price paid, we could have found a cheaper agency or even completed the work on our own.
(2018, International parents) Es una agencia fantástica. La gestación subrogada es un proceso complicado y SIEMPRE hay imprevistos y problemas. NWSC nos ayudó y resolvió estos problemas de manera rápida y eficiente. Tienen mucha experiencia y se nota. Completamente recomendada.
(2018, International parents) NW surrogacy agency is reallu professional. They help you along all the journey. We plan to have a second baby under surrogacy and we will use their services again. They excel in the matching with the correct profiles
(2018, International parents) Sin duda recomiendo encarecidamente Nordwest Surrogacy Center para el proceso de gestación surrogada. Durante nuestro proceso nos dieron total apoyo desde el primer momento y hasta mucho después del nacimiento de nuestra hija. Siempre buscaron la mejor opción y nos sentimos muy arropados y seguros gracias a su gran profesionalidad. El equipo lo forman grandes personas que realmente se esfuerzan y hacen todo y más por ayudarte. Mirando atrás, no puedo imaginarme haber hecho este proceso con cualquier otra agencia, sin duda acertamos del todo al elegirlos a ellos para que nos guiaran en nuestro proceso a la paternidad. No tengo más que palabras de agradecimiento hacia Nordwest Surrogacy Center y animo a todos aquellos intendent parents que quieran formar o hacer crecer su familia a que elijan, sin duda, NWSC. No solo cumpliran con vuestras espectativas, las excederan con creces como sucedió con nosotros.
(2018, USA parents) NWSC is a large and impersonal organization that takes little interest in the wellbeing of IP's. Our first case manager was so unempathic and unsupportive that we fired her and asked for another. While our second case manager was more personable she made several very expensive, careless errors with medical payments that were caught adn corrected by us. When we lost one twin and the other was born very early, they sent our surrogate flowers but said nothing to us - they just went silent. It took nearly a year after the birth to sort out all the payment errors and close our account with them. Maybe we were just unlucky but we will not use them again. They are pricey, impersonal, and the staff are hit or miss.
(2018, USA parents) Overall a very good surrogacy agency, but some case managers were better than others. Portland office experience was 10/10, San Francisco office case manager was not comparable to Portland Case manager.
(2019, International Parents) NWSC is an excellent, friendly and helpful agency. They have a very personable manner and we always felt cared for. They also looked after our surrogate very well. We would recommend them whole-heartedly. A very minor point would be that it would be great if they only had one point of contact with us, over the journey we received emails from people in various departments, which made things a little more confusing at times.
(2019, International Parents) the case manager has been always available and ready to solve any problem I had. The process has been always explained to me in very detailed way
(2019, International parents) NWSC is the best
(2019, USA Parents) Great agency. Very professional. First matched surrogate decided not to proceed (during legal stage), agency acted quickly to find a new surrogate. New surrogate was great.
(2019, USA Parents) It's hard to say enough good things about Northwest Surrogacy. While they aren't the cheapest option (or the most expensive), I've learned in life that you often get what you pay for. They have been incredibly communicative and helpful from day one. Note that they won't woo you with sweet words about this journey - they will tell you the truth about the risks of various options - it's one of the reasons we chose them (another was the states they work in - OR, CA and CO - if you're going to spend time somewhere during this process, why not stay somewhere nice?. After signing, we waited for maybe six months before being matched with a surrogate, but during that time we found our egg donor and set up our legal framework for doing all this, so the time wasn't wasted at all. We didn't jive with the first surrogate they matched us with, and they were very understanding. The second match was the charm. Our surrogate is now a part of our family forever. She is everything we could have dreamed of and we speak with her almost every week (even one month after the birth). Northwest held our hands every step of the way after she got pregnant, working with the hospital in Bend, OR, sending us little gifts, finding us a night nurse, helping us find a lawyer in France (I'm a dual citizen), offering to help with lodging, and even providing a stroller. They are warm, fair and communicative - can't recommend any business I've ever encountered more highly. They made what could have been a stressful situation into a joyful once in a lifetime experience.
(2019, USA Parents) NorthWest Surrogacy Center was simply magnificent: and I recommend them without hesitation. My experience with every part of their organization has been impeccable, and I couldn't be more pleased with the outcome of my journey. Communication & support was excellent... and remains so, even after the birth of my child. I might be a bit of an odd bird (pretty sure I was the only single, straight attendee at that year's MHB conference) but -- judging from the happy same-sex couples with whom I've interacted at various NWSC events -- they treat everyone with respect & enthusiasm. I heartily encourage anyone contemplating parenthood through surrogacy to consider NWSC.
(2019, USA Parents) Northwest Surrogacy Center is an amazing agency. They were attentive and responsive throughout our long surrogacy journey. When our first surrogate just didn't work out after multiple transfer attempts, NWSC matched us as quickly as possible with a new, great surrogate who became pregnant on the first attempt and carried our daughter to term. My husband and I felt that we were in great hands through all the ups and downs of the process. I definitely hope others have a smoother journey to parenthood, but either way I'd highly recommend NWSC.
(2019, USA Parents) We are totally satisfied with NWSC. They were in all ways professional, knowledgeable, and friendly. They were able to give us good peace of mind that our rights, and those of our surrogate would be protected to ensure that our journey was ethical, respectful, and well prepared on all sides. They were clear and up front about prices and timelines, and did a great job matching us with an amazing surrogate who couldn't have been a better fit. They helped us address connect with a lawyer who guided us through all the legal actions with confidence and competency. There may have been slightly faster and/or less expensive routes to parenthood, but with so many unknowns along the way, we didn't feel like this was something to cut corners on. We would definitely work with NWSC again, in fact we are already planning to do so.
(2019, USA parents) I had an overall positive experience with NWSC. The surrogate wait time was longer than I expected as Sam told me 6 months initially. However, Sam was actively communicating with me for the update and my wait time turned out to be 10 months. I then work with Molly the case manager and everything works well. I am grateful with this journey.
(2019, USA parents) Northwest Surrogacy Center was a pleasure to work with. They were very attentive and welcoming. Their staff were warm and responsive. They were knowledgeable and always available to answer questions and concerns.
(2020, USA parents) Couldn't have really imagined better support from a surrogacy agency. Our surrogate was incredible, and the agency were very pro-active in wanting to answer all our questions, and super responsive when we had more questions through the process. Will definitely use them again! :)
(2020, USA parents) I would HIGHLY recommend Northwest Surrogacy Center. The only small thing I wish was that we had more thoroughly reviewed the birth plan a little earlier in the process, but it all worked out! NWSC was top notch from the moment I called to make my consultation appointment to today when they are checking in on me after bringing my baby home.
(2020, USA parents) NWSC is a phenomenal agency!
(2020, USA parents) We had a great experience with NWSC! They had just opened a Seattle office when we met with them and our first meeting was with the two founders. They were really candid and answered all of our questions. We felt that same level of support throughout our journey with NWSC.
(2020, USA parents) We worked with Northwest Surrogacy Center (NWSC). The entire process was very smooth and we had very positive experiences. We feel they are always helpful when we need support or information. We enjoyed working with them including initial engagement, matching, case managing, trust account management, legal proceedings.... We would like to work with NWSC again and highly recommend NWSC to others who is looking for a surrogacy agent.
(2021, USA parents) Knowledgeable, supportive, professional, transparent, fair, great communication, very good trust account management, very good handoff, accessible personnel, great case manager, I'm using NWSC again for my 2nd journey.
(2021, USA parents) NWSC had been and continue to be an integral part of our surrogacy journey! They are very respectful and always available for questions. Our coordinator, Angel is the best - not only she knows what she's doing but she really cares! Her empathetic personality helped us during the failed transfers, and throughout our surrogacy journey. She respects our concerns and seek info to address it!
(2021, USA parents) NWSC in Portland, OR was easy to work with, supportive, compassionate, and responsive. One could tell that they've been doing this for a long time as their process was mapped out and we knew what to expect and when. All questions were answered promptly and without judgement or making us feel silly for asking. The entire staff from the founder to our case worker, Angel, made us feel right at home. We will be engaging again for our second journey!
(2021, USA parents) NWSC is a top-notch surrogacy agency. Their screening is good and they matched us with an amazing surrogate who delivered both of our kids and will forever be in our hearts. NWSC communicates well throughout the process, provides advice and counsel and helps think through problems and decisions. They really are an advocate every step of the way. They go above and beyond; e.g. they helped us find breast milk donors for both our kids when our surrogate was unable to pump. They are knowledgeable about the various laws and they work with good partners across all fields (legal, health, social etc). I would highly recommend them for anyone who is exploring the surrogacy journey.

Fertility clinic used

Value Percent   Count
ORM Fertility 72.5%
71
San Diego Fertility Center (SDFC) 11.2%
11
Oregon Health & Science U. (OHSU) 5.1%
5
Other 4.1%
4
Pacific Fertility Center - San Francisco 2.0%
2
Fertility Center of Las Vegas 2.0%
2
HRC Fertility 1.0%
1
Fertility & Surgical Associates of California 1.0%
1
Pacific Fertility Center - Los Angeles (PFCLA) 1.0%
1
  Totals 98
Statistics
Total Responses 98

Other clinic

CountResponse
1 Pacific NorthWest Fertility
1 Pacific Northwest Fertility
1 Pacific Northwest Fertility Clinic
1 Zouves Fertility Center



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$30,000 - $49,000 1.0%
1
$50,000 - $69,000 4.0%
4
$70,000 - $89,000 4.0%
4
$90,000 - $109,000 9.9%
10
$110,000 - $129,000 22.8%
23
$130,000 - $149,000 26.7%
27
$150,000 - $169,000 16.8%
17
$170,000 - $189,000 8.9%
9
$190,000 - $209,000 5.9%
6
  Totals 101
Statistics
Total Responses 101
Average 135.4

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 74.8%
74
Two 16.2%
16
Three 6.1%
6
Four 3.0%
3
  Totals 99
Statistics
Total Responses 99
Average 1.4

Length of journey from signup to birth (months)

Value Percent   Count
10-12 months 2.9%
3
13-15 months 15.2%
16
16-18 months 27.6%
29
19-21 months 16.2%
17
22-24 months 17.1%
18
25-27 months 5.7%
6
28-30 months 6.7%
7
31-33 months 2.9%
3
34-36 months 1.0%
1
More than 3 years 4.8%
5
  Totals 105
Statistics
Total Responses 105
Average 20.9

Known / Anonymous egg donation

Value Percent   Count
Unknown 47.5%
47
Known 36.4%
36
Other 16.2%
16
  Totals 99
Statistics
Total Responses 99
Responses "Other" Count
Left Blank 90
Anonymat jusqu'aux 16 ans de l'enfant 1
Anonymous but may get in touch later (Donor Sibling Registry) 1
Anonymous but she may be willing to meet the child/ren 1
Anonymous but willing to meet child 1
Anonymous, but open to the possiblity of meeting in the future 1
Don\'t know her but she may be willing to meet the child/children in the future 1
Donor Sibling Registry 1
Me 1
No egg donor 1
Semi-anonyme - contact via le DSR 1
She is currently anonymous but has agreed to meet with our son when he turns 18 1
\"Open\" 1
family 1
semi open 1
semi open 1
We don\'t know who she is, but are in touch with her through a donor sibling database, and she is willing to meet our children 1

Egg donation source

Value Percent   Count
Family or friend 7.1%
7
Surrogacy agency 3.0%
3
Independent Egg donation agency 16.2%
16
Fertility clinic 73.7%
73
  Totals 99
Statistics
Total Responses 99



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 89.9%
89
Straight 10.1%
10
  Totals 99
Statistics
Total Responses 99

Countries

Value Percent   Count
United States 56.2%
59
Israel 13.3%
14
France 12.4%
13
Luxembourg 2.9%
3
Norway 2.9%
3
Germany 1.9%
2
Belgium 1.9%
2
Spain 1.9%
2
Sweden 1.0%
1
United Kingdom 1.0%
1
Italy 1.0%
1
China 1.0%
1
Ireland 1.0%
1
Australia 1.0%
1
Philippines 1.0%
1
  Totals 105
Statistics
Total Responses 105