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Simple Surrogacy - provider profile and satisfaction report

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www.simplesurrogacy.com

Locations: Dallas, TX, USA
Contact: Stephanie Scott OR Kristen Hanson
Email: Stephanie@simplesurrogacy.com OR Kristen@simplesurrogacy.com
Phone: 866-417-8776 OR 214-704-1125


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?check12.png
  Law firm?


 

Year founded: 2002
Employees: 21


 


About Simple Surrogacy:*

Simple Surrogacy was founded in 2002 to assist couples and individuals in achieving a family through assisted reproduction. We were founded on one simple principle: to provide our clients with the highest standard of care at an affordable price. We are one of the largest surrogacy and egg donation agencies in the U.S., and are highly regarded in the surrogacy community for our expertise, support and professionalism. Simple Surrogacy has worked with many International Clients on their journey to becoming parents, using our personal attention to detail, prompt response and matching times, and affordable prices. Our counselors, coordinators and owners are all experienced in assisted reproduction, as former surrogates, Intended Parents or Egg Donors. It is our pleasure to offer our clients that insider’s expert knowledge at significantly reduced costs that enable many people to become Parents through Surrogacy.

* This description was provided by the service provider.

 


 


 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(8.68)
Count: 60
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(8.90)
Count: 61
Not Applicable: 0
Responsive and supportive throughout journey
(8.34)
Count: 61
Not Applicable: 0
Surrogate screening and matching
(9.05)
Count: 61
Not Applicable: 0
Gay friendly and knowledgeable
(9.57)
Count: 49
Not Applicable: 0
Accommodation of international parents
(8.40)
Count: 25
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 91.8%
No 8.2%
 
Statistics
Total Responses 61
Average 0.9

Agency reviews and comments

Response
Simple Surrogacy was wonderful. I will use them again!
Simple was supportive and educated us about the process and what to expect the whole way.
Stephine has a lot of experience and was very helpful during the whole process.
Was smoother than the big agency we previously used
The journey as been amazing, emotional, and great! I was glad to have Simple Surrogacy there to guild me and offer support. Becoming a father has been one of the best experiences of my life. I would do it all over again in a heart beat and possible will!
My husband and I had a great journey with Simple. We were extremely happy with the egg donor selection process, and we found a wonderful surrogate after just a couple weeks of searching. One caveat for our experience - Simple did have some employee changes during our process. The communication at the beginning of our journey left a lot to be desired, though we were happy with the results. After we were assigned a new coordinator, communication became much better. We formed a good relationship with our coordinator, and she was extremely helpful the day of delivery dealing with confused hospital staff and social workers. We would recommend Simple, and will most likely use them for our next journey.
Simple Surrogacy found us a great surrogate after only few weeks. They were very nice and reachable through the journey.
I think being in Texas is one of the biggest advantages this agency has. The people in the agency know what they are doing. But the surrogacy business is booming, and I feel that it has become less personal over time as a result.
Our surrogacy ended with the two healthiest and most beautiful babies we could have asked for. The surrogacy agency was great in nearly every respect. We did have a problem with our surrogate though. She mentioned to us that she preferred to have babies in a birthing center. We tried to compromise by allowing a midwife to deliver at a hospital. When she was confirmed with twins, everything she wanted went out the window, and she was automatically considered a high risk pregnancy. From that point forward we had a very rough pregnancy with her. We probably could have done a better job screening her, and she probably was not as honest at the beginning about how uncompromising she would be. But this was her first twin pregnancy, and she was not used to the extra hormones that come with a twin pregnancy. The agency did as much as I think they could have. The owner was going through some personal issues of her own, but overall, I don't think they could have done anything differently. At the end of the day, we ended up with perfect children. So we are extraordinarily grateful despite the challenges during the pregnancy.
In the initial stages the agency was very helpful but the further along you go the less involved they become. You will need to stay on top of them. That said they were all friendly and helpful and were always professional. Look out for the third party insurance though, it is more about commission than providing for genuine needs.
We were thrilled to use this agency for a second journey. The process was even better the second time around.
Simple were amazing for us. The journey was quick - 13 months and very successful. We had no major hiccups along the route. Stephanie and Kristen were always at the end of the phone if we had technical questions. Jennifer was excellent keeping us informed. The distance, we are in the UK, really didn't effect our relationship with our surrogate. Would highly recommend simple on every level. Thank you for helping making our family. 😀😀
Simple Surrogacy is good when things are fine and going well. It's crisis management where they failed miserably at. It's a two person show, hence they are understaffed-- they lack the communication skills, the compassion and the professionalism one would expect from this industry. Admittedly, they paired us with an amazing surrogate in a very short few months.
Stephanie is very personable and committed to helping childless people become parents. She is authentically supportive during difficult times and will stick with you until you are successful in your surrogacy journey.
We were matched with an amazing surrogate, so we will always appreciate that. Stephanie was very snippy and short once we paid the agency fee. Emails would go unreturned. There was misinformation provided to us on several occasions. We were supposed to have a coordinator check in with us and we heard from her 2x over the course of 36 weeks. Our surrogate also stated that her support coordinator seldom contacted her.
We were lucky enough to have Simple Surrogacy guide us through this journey! They were really knowledgeable, understanding, and always ready to answer our hundreds of questions! We had a bumpy start at first, the company was going through some growing pains and your first coordinator left the business. But the owner called us personally and explained what was happening- she introduced us to our new coordinator Jill- she is the BEST! We are just so pleased with the level of care we received from Jill and the Simple Surrogacy team! I would certainly recommend them to our friends! Thomas & Michael Miller
Our Surrogacy agency was very capable and very gay-friendly. The process at the start was very clear step by step and the process of identifying a surrogate mother and egg donor very fast and with a lot of human interest. Good reco for IVF clinic and lawyer, although lawyer was relatively expensive. No problems wrt international couples, except that we knew very late that we had to appear in person before the judge in court before the delivery of the baby.
Ecoute, attention, aide, accompagnement, sympathie, clarté, bons conseils: tout ce que nous avons eu grace à Simple Surrogacy. Ce fut un parcours sans faute
The agency gave us all the information we needed to help guide us thru our surrogacy journey! Thanks to Kristen and Stephanie at Simple Surrogacy, we recently had our sweet baby boy!
We were happy with the final result but Stephanie at Simple Surrogacy (owner) is very unprofessional. She did not respond to our emails and did not have good communication.
Quite simply, Simple Surrogacy's supportive and caring approach is the reason we have a baby daughter today. We went through some very trying times during our initial journey - losing our twin boys at 19 and 20 weeks gestation. During all of that time, Simple Surrogacy was not only compassionate, but after quite a bit of grieving, they actively helped us restart our journey by facilitating new relationships with clinics and organizations that were also sympathetic to our challenges and loss. Each step of our journey, the team at Simple Surrogacy would check in with us to make sure we were doing well and to make sure we were getting any questions answered. They are AWESOME!!!
I had two cycles using simple surrogacy. The first cycle ended in miscarriage after 8 weeks. The second one resulted in the birth of my son. He was born at 26 weeks for unknown reasons. Simple Surrogacy was amazing during this difficult time. Stephanie, the director flew in to assist me. They handled all the legal issues and helped so much. When all this happened unexpectedly I could not have handled it all alone. They were exceptional and really went far beyond anything I could ever have expected. I would recommend them to anyone.
Overall, we highly recommend Simple Surrogacy if "simple" appeals to your needs. Couldn't be a lovelier group of people to work with -- they are so supportive and genuinely enthusiastic to help you become parents. But, "simple" is truth in advertising. We were matched perfectly with a surrogate, but there were parts of the journey -- mainly dealing with budgeting -- that we feel they could have provided more useful information from their experience. This is hindsight, of course.
Excellent support from Simple Surrogacy; any journey is complicated, but after trying several other agencies we went with Simple because they were direct and clear, even when the information was not. They helped us become parents after 15 years of trying, and we will always be grateful.
Simple Surrogacy was very supportive during all the ups and downs of the surrogacy journey. They stuck with me when my first surrogate quit, found me another one, and ensured me they would not leave me until I had a baby in my hand. That is exactly what happened, though they haven't really left me. I still contact them with occasional questions that come up or when I need help and support. I highly recommend Simple Surrogacy.
Very friendly. We got a perfect Surrogate which help greatly when problem happened, as she could solve them. Found they need to know more about the international problems. Also we dealing with the clinic was very hard.
Simple Surrogacy has the best egg donor database by far. They were very good, but often required fairly strong prodding to keep the process moving along and to keep us informed as IP's.
I think it is important for intended parents to understand the role of the surrogacy agency. It is to match you with a surrogate/egg donor...the ultimate journey you have, is really up to you and your surrogate...the agency is not the one to make the relationship for you and I think it is important to point that out.
The agency is strong in sourcing surrogates and providing escrow services. I also highly recommend purchasing their legal services to ensure the transaction is protected for all involved. They are POOR on communicating ongoing, the team is not consistent in their responses and they claim to provide an assessment of surrogat
Overall a very positive experience. There were times during the beginning of our journey where we would have liked to see more responsiveness to our requests and more proactively reaching out to help guide us through the steps, but we were told that the agency became very busy during our journey and added more staff shortly before our delivery. At the end of the day, they matched us with a fabulous surrogate and did everything they promised. We met with other agencies prior to choosing Simple and we definitely feel like we made the best choice.
Stephanie at Simple Surrogacy promised me a surrogate within two months during our initial skype orientation and she delivered. This agency goes above and beyond what is expected to provide both their surrogates and intended parents with the best possible journey. Stephanie and Kristen both supported me when I had issues with my fertility clinic which is pending lawsuit. They were resourceful in referring me to excellent legal advice both in the US and Spain. During my journey I have witnessed their reorganization of the agency to improve communications with intended parents, operating systems etc. I was referred to them by Dr. Doyle, former Medical Director of CT Fertility and I am glad I chose them as my agency. Although no surrogacy journey is perfect, I would definitely consider them again in future for my second child in a few years.
It was a real pleasure working with the wonderful women of Simple Surrogacy. They were always there to answer our questions, and was great throughout the entire process. This is a huge investment, and nothing is ever certain, and if you mentally prepare yourself for every possible outcome, be patient and have faith (prayers doesn't hurt), thing will work in your favor. I would recommend SS, I think they know all the details involved in the process, and can guide you through the process step by step.
We are so blessed to have gone through this journey with simple surrogacy. They were wonderful, really matched us with right person. It was one of the best things we have ever done and we have the most perfect baby girl.
We highly recommend Simple Surrogacy. From the start of our journey, Simple Surrogacy guided us through the process each step of the way. From managing our Escrow to the weekly challenges of coordinating each step, all of the staff at Simple Surrogacy was friendly and responsive to our concerns and needs. Responsive and direct communication was important as we were several states and time zones away from their office in Dallas.
Simple Surrogacy was very pleasant to work with in the realization of our dreams to have a family. Stephanie and Kristen, the co-owners, were our main points of contact and they were a pleasure.
We were very happy with the service provided by Simple Surrogacy overall. Our surrogacy coordinator was extremely helpful throughout the journey and very responsive. The finance and escrow manager was also very competent. We felt that more should be done to accommodate International parents, particularly after the birth to make sure health insurance, application for the birth certificate and the US passport are well explained and covered in advance of the birth.
Simple Surrogacy was great. They were super knowledgable and really made the journey smooth. The baby came very early and I was very far away. They handled everything and allowed me to focus on the baby.
We had a great experience. I am blessed to have found this agency and we had the best surrogate ever. I was always kept up to date, got to go on all the dr visits and everything went very smoothly. I felt as if the agency really cared about our experience and I am the proud mom of twin boys!!!
Simple Surrogacy was very helpful and supportive, from the beginning when we were just starting to consider surrogacy, until after the birth of our babies. They did an excellent job matching us with a surrogate who not only had a very healthy pregnancy and delivered our healthy twins, but who is also very compatible with our family. We have a wonderful relationship with our surrogate and expect to be life-long friends, which was what we were looking for in a match. Now that my husband and I have had children through surrogacy, I can't imagine having done it without an agency. Not having to discuss finances with our surrogate helped to strengthen our relationship with her, and it was helpful to have the agency to resolve any minor issues for us along the way. If we have children in the future, we will definitely return to Simple Surrogacy.
This is a good value agency, with some friendly and approachable staff - particularly the person who is in charge of legals and financials. My main gripe was that in order to get you to sign up they promise more than they expect to deliver - we were told a surrogate would be found within 3 weeks when it usually takes at least 3 months. Trust is so important when undergoing a surrogacy journey and I feel the agency really lets itself down when it does this. I They are also clearly short of surrogates and so don't screen all that carefully which means you need to be on the look out. Otherwise I recommend it.
Simple Surrogacy was very supportive and worked hard to ensure a successful surrogacy journey. I would highly recommend them and would definitely work with them again.
We really enjoyed working with Simple. They did a meet and greet dinner in NYC for all their parents and IPs, where we met a lot of other couples who had similar experiences. Throughout our journey our coordinator checked in with us through email and answered any questions we had. They even went out of their way to help loan us a pack-n-play and two car seats for our hotel stay in Texas. While we were there, Danielle met up with us a few times to check in with us at the hospital and then visited with our babies. It felt like a very personal touch and we appreciated it.
Our agency listened, worked with us through concerns, and celebrated with us when our baby arrived. They reviewed any missteps and adjusted their program accordingly. They learn from every journey to make the next an even better one.
The guidance and advice provided by Simple Surrogacy was invaluable and helped us reach our end goal which was to have a child!

Fertility clinic used

Value Percent   Count
Fort Worth IVF 41.5%
22
Center for Assisted Reproduction (CARE Fertility) 13.2%
7
Other 11.3%
6
CT Fertility 9.4%
5
Fertility Center of Las Vegas 7.6%
4
La Jolla IVF 7.6%
4
Fertility Specialists of Texas 5.7%
3
San Diego Fertility Center (SDFC) 1.9%
1
Pacific Fertility Center - Los Angeles (PFCLA) 1.9%
1
  Totals 53
Statistics
Total Responses 53

Other clinic

CountResponse
1 CARE Texas
2 Capital Women's Care
1 Center for Reproductive Endocrinology
1 Fort Worth Fertility Clinic
1 Sher Institute



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$10,000-29,000 3.3%
2
$30,000 - $49,000 3.3%
2
$50,000 - $69,000 8.2%
5
$70,000 - $89,000 16.4%
10
$90,000 - $109,000 31.2%
19
$110,000 - $129,000 31.2%
19
$130,000 - $149,000 6.6%
4
  Totals 61
Statistics
Total Responses 61
Average 97.7

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 71.2%
42
Two 17.0%
10
Three 5.1%
3
Four 3.4%
2
Six 1.7%
1
Ten or more 1.7%
1
  Totals 59
Statistics
Total Responses 59
Average 1.6

Length of journey from signup to birth (months)

Value Percent   Count
9 months or less 3.3%
2
10-12 months 9.8%
6
13-15 months 27.9%
17
16-18 months 29.5%
18
19-21 months 9.8%
6
22-24 months 4.9%
3
25-27 months 4.9%
3
28-30 months 4.9%
3
31-33 months 3.3%
2
34-36 months 1.6%
1
  Totals 61
Statistics
Total Responses 61
Average 17.7

Known / Anonymous egg donation

Value Percent   Count
Unknown 42.2%
19
Known 51.1%
23
Other 6.7%
3
  Totals 45
Statistics
Total Responses 45
Responses "Other" Count
Left Blank 58
Semi anonymous, she may be willing to meet the children. 2
We met her but she is not willing to meet child 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 16.7%
9
Surrogacy agency 51.9%
28
Independent Egg donation agency 14.8%
8
Fertility clinic 16.7%
9
  Totals 54
Statistics
Total Responses 54



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 64.2%
34
Straight 35.9%
19
  Totals 53
Statistics
Total Responses 53

Countries

Value Percent   Count
United States 82.0%
50
United Kingdom 4.9%
3
Israel 4.9%
3
France 3.3%
2
Mexico 1.6%
1
Ireland 1.6%
1
Spain 1.6%
1
  Totals 61
Statistics
Total Responses 61