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Reproductive Medicine Associates of CT (RMACT) - provider profile and satisfaction report

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www.rmact.com

Locations: Norwalk, CT, USA
Contact: Dr. Mark Leondires OR Robin Mangieri
Email: info@gayparentstobe.com
Phone: 1-800-865-5431 OR 1-203-750-0400


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?check12.png
  Surrogacy agency?
  Egg donation?check12.png
  Law firm?


 

Year founded: 2002
Employees: 115


 


About Reproductive Medicine Associates of CT (RMACT):*

At Reproductive Medicine Associates of Connecticut (RMACT), patient care begins with a partnership between patients and an award-winning team of Board Certified reproductive endocrinologists. RMACT has offices in Norwalk, Danbury, Stamford and Trumbull, CT, and affiliate New York fertility clinics serving Putnam and Dutchess counties. For more than 10 years, RMACT’s Third Party Reproductive Program has included Donor Egg, Donor Sperm and Surrogacy programs. In 2012, RMACT expanded this to more-fully service the LGBT community through GayParentsToBe (www.gayparentstobe.com), an informational resource and link to gay parenting services. As part of RMACT, GayParentsToBe provides an established professional network and proven medical expertise. Our dedicated team includes Andrea Braverman, Ph.D. and Medical Director Dr. Mark P. Leondires, who married his partner in 2011 and is a father to a son through surrogacy. 

* This description was provided by the service provider.

 


 


 


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Ratings and reviews - from our Surveys

Disclaimer / terms of use


Fertility clinic satisfaction - overall score (out of 10)

  Clinic score
Overall
(9.00)
Count: 11
Not Applicable: 0

Clinic experience

  Clinic rating
Quality of medical services (contribution to the success of journey)
(9.09)
Count: 11
Not Applicable: 0
Responsive, informative and supportive
(8.91)
Count: 11
Not Applicable: 0
Egg donor options, screening and matching
(8.29)
Count: 7
Not Applicable: 0
Gay friendly and knowledgeable
(10.00)
Count: 9
Not Applicable: 0
Accommodation of international parents
(10.00)
Count: 2
Not Applicable: 0

Clinic recommendation rate

Value Percent  
Yes 90.9%
No 9.1%
 
Statistics
Total Responses 11
Average 0.9

Clinic reviews and comments

Response
(2016, USA parents) Dr Leondires and his team were excellent!
(2017, USA parents) We are extremely happy with RMA-CT. The staff was respectful. Appointments times were made to accommodate my commute of about 2-3 hours. Doctor recommended a supplement to increase sperm count and improve quality of sperm which was needed in our case. We highly recommend RMA-CT .
(2018, USA parents) RMACT has been the worst services experience of our lives. While successfully becoming parents through RMACT, the experience and medical services were frighteningly inconsistent and frankly scary. Patient experience: RMACT treated us like a lemming disjointedly shuffled along without guidance or care. We felt our primary doctor to be disingenuous and lacking empathy. This was manifested through regular delivery of important news through unknown techs. In fact, our primary doctor never wished us congrats after successful transfer or made it to a single < 10wk ultrasound! This includes an unaccommodating Friday pm move of a Monday am appt. From the start problems existed - finance director and patient coordinator missed our team day, we received multiple wrong bills, and front of house generally acted like they didn't know us even after our 3rd visit. Later, lack of RMACT communication trapped us into paying rush lawyer fees for egg donor contracts because we weren't informed of donor's retrieval date until two days before! Finally, after almost scaring our surrogate out of twins, we asked for a follow-up conversation with our primary to feel informed…of course we were charged $30. Simply put, at RMACT we felt only like $ signs. RMACT was also slow with everything they do. Medical: We received wrong medical information twice - from patient coordinator (about someone unrelated to us) and from the embryo lab. This last experience culminated with us questioning the DNA of the embryo transferred into our surrogate and requesting paternity testing after birth. Other issues included: never receiving detailed results of additionally requested egg donor screening and consistent contradictory information between primary/psychologist/geneticist. Through our own 2nd surrogacy, we know there are clinics that provide higher quality of service and more compassion. We strongly recommend prospective parents to explore other clinics.
(2015, International parents) Clinic was excellent, recommended to us by Circle. The team was responsive and thorough. In terms of areas for improvement, at times the fertility clinic could have spent more time communicating progress and next steps to circle, so that all parties were on the same page. This is a minor point though!



Journey statistics for service provider

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 72.7%
8
Two 18.2%
2
Three 9.1%
1
  Totals 11
Statistics
Total Responses 11
Average 1.4

Type of transfer that resulted in pregnancy (if done IVF)

Value Percent  
Egg donation - frozen / egg bank 62.5%
Frozen embryo transfer (from your previous cycle) 37.5%
 
Statistics
Total Responses 8

Known / Anonymous egg donation

Value Percent   Count
Unknown 44.4%
4
Known 44.4%
4
Other 11.1%
1
  Totals 9
Statistics
Total Responses 9
Responses "Other" Count
Left Blank 10
semi anonymous and available to meet us should we want to. We decided to stay semi-anonymous. 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 10.0%
1
Surrogacy agency 30.0%
3
Independent Egg donation agency 30.0%
3
Fertility clinic 30.0%
3
  Totals 10
Statistics
Total Responses 10



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 60.0%
6
Straight 40.0%
4
  Totals 10
Statistics
Total Responses 10

Countries

Value Percent   Count
United States 72.7%
8
United Kingdom 9.1%
1
Sweden 9.1%
1
Colombia 9.1%
1
  Totals 11
Statistics
Total Responses 11