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Surro Connections - provider profile and satisfaction report

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www.surroconnections.com

Locations: Gresham, OR, USA
Contact: Megan Hall OR Stephannie Stephens
Email: megan@surroconnection.com
Phone: 503-489-5067


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?
  Law firm?


 

Year founded: 2010
Employees:


 


About Surro Connections:*

SurroConnection is unlike most surrogacy agencies. We want to know you personally, and provide you with the ongoing attention you need as you go through this life-changing journey. We take every step with you, starting with our sophisticated matching process which ensures that Intended Parents are comfortable with the surrogate before moving forward. Our programs are tailored to fit your needs as an individual or couple, regardless of sexual orientation or country of residence.

* This description was provided by the service provider.

 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(9.76)
Count: 80
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(9.81)
Count: 80
Not Applicable: 0
Responsive and supportive throughout journey
(9.78)
Count: 80
Not Applicable: 0
Surrogate screening and matching
(9.83)
Count: 80
Not Applicable: 0
Gay friendly and knowledgeable
(9.91)
Count: 70
Not Applicable: 0
Accommodation of international parents
(9.74)
Count: 61
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 100.0%
 
Statistics
Total Responses 79
Average 1.0

Agency reviews and comments

Response
(2008, International parents) Great agency, kind people and straight forward. When you contact them , they answer you very soon!
(2013, International Parents) Megan Hall is the best assistance you can wish for. As international IPs we did not really know about the process of surrogacy and we're quite nervous. But everything went so smooth and uncomplicated. Megan answered to our Emails within 24 hours,we were emailed the results and pictures of the (ultrasound) Screening within a few hours after the surrogate's appointment at the doctors. The agency was a big help getting the paperwork done. Megan even got us a package full of stuff we would need for the first days with our lovely Baby so we did not even have to think about shopping. She even went to Hospital with us when our Baby was born. All we had to do was changing diapers and give all our love to our Baby:-) If ever we think about having another Baby we would not hesitate a single moment to ask Megan's agency for help again. If you're working with Surro Connections you're in the best hands. We are happy and thankful every day
(2016, International Parents) A very good little agency with high human qualities.
(2016, International Parents) We had a wonderful experience with Megan Hall and SurroConnections. Megan was always there for us, the agency provided excellent service. Whenever we had any questions, Megan would reply immediately, which made us wonder if she ever sleeps at all. Through SurroConnections we found a wonderful surrogate mother who is just the nicest person imaginable and will always be a very special part of our family. Everything was just perfect. It couldn't have been a more wonderful experience.
(2016, USA Parents) Surroconnections was AWESOME! MEGAN HALL goes out of her way to make sure everything goes smoothly each and every step! THE SUPPORT COORDINATOR Stephanie Stephens is just the best person one could have on your team! THEY TRULY CARE and are available round the clock 24/7 to answer any question! I had a healthy baby boy and through this agency and would trust them 100 percent on advice. They stand ready to help you wherever you may live and will be you and provide a feeling of comfort and best of all , OUTSTANDING RESULTS!
(2016, USA parents) Megan and Stephanie were very friendly and happy to offer any advice, help. They helped connect us with a couple of potential surrogates without even signing a contract. From what I eventually learned this is extremely rare. Most agencies ask for a retainer up front before letting you have access to the surrogates. When our first surrogate didnt work out, Megan connected us with others reassuring us that this was not a process we would be rushed through. From beginning to end, this was a phenomenal experience. Their professionalism, warmth, concern and willingness to go above and beyond floored us all along. They were supportive, on top of all our questions including legal paperwork. They supported our surrogate who is just terrific since we were in another time zone and on another coast, gave us regular updates on important Ultrasounds etc. We were grateful for their support on both ends. When came time for the delivery, they were again impressive. Every detail was taken care of, every question asked and answered before we even thought about it. What really knocked our socks off was after our twins were born and our son had to stay in the ICU for a few days. Megan stayed, cared for our daughter while we were in the ICU. She had everything taken care of from baby accessories and clothes through car seats, lent us her car. She was our substitute mom through the process and we feel blessed for having her. To anyone who is considering surrogacy - I would urge them to not look any further. Surro connections is your final stop. They are passionate, empathetic, love what they do and it shows in everything they do. This will be the most important choice you can make. Pick them and worry no more.
(2017, International Parents) Our experience with Surro Connection was flawless. Megan and Heather are highly professional and made us both feel we were their sole client. More so, their response rate - any time and day of the week - is just impressive. And so vital, being thousands of miles away every step of the way. You feel taken care of, and having been surrogates themselves, they know your worries before you do. We would no doubt use Surro Connection again and we give them our best recommendations.
(2017, International parents) Megan and her team at SurroConnections were amazing. We are expats who decided to go back to the US for our journey and did a tremendous amount of research on what agencies and clinics were available for our international situation. From the moment we met on Skype, we were confident we had the right agency. Not only did SurroConnections help us with traditional agency services, but also the most important part of finding a good and reliable surrogate, quickly. The team was professional and helped us to achieve our dream in less than 12 months. We would have never thought it was possible given our prior experiences. We would highly recommend SurroConnections to any family, from anywhere, looking to surrogacy in the US.
(2017, USA Parents) Surro Connections was extremely responsive to our questions. Everyone at the agency was wonderful to work with and provided everything we needed for a successful journey.
(2017, USA Parents) Surro Connections was outstanding from beginning to end. We reached out to them in December 2016, matched with our surrogate in December 2016, completed legal clearance in January 2017 and transferred two frozen embryos on March 14, 2017. Our agency was always available for questions and provided the guidance and support from beginning to end. We highly recommend them.
(2018, International parents) After interviewing a few prospective agencies we were confident that our decision to have an American based surrogacy agency was the right choice for us. We also wanted this to be a heart based decision which lead us to surroconnections. We met Megan and she was so clear and re-assuring, knowledgable and she also had experience as a surrogate which gave us invaluable insight. Surroconnect are also partnered with great lawyers and worked hand in hand with one of the best IVF clinics in the country. It made our journey seamless and we were able to avoid any additional stress. Megan and her team gave us amazing support all the way and we felt them genuine, honest, caring and capable. Surroconnections also had the expertise to help save us money, match us quickly and bring an amazing result being our beautiful son born only 21 months after our very first meeting. We couldn't have been happier and highly recommend this agency.
(2018, International parents) I attended a Surrogacy conference in LA and screened the agencies that were offering their services. I shortlisted them and I chose Surro Connections based on how personalized their services were, their responsiveness, their level of knowledge on the field and how friendly the state of Oregon is with LGBT, international intended parents and single parents. Surro Connecdtions has made this journey memorable for me. They guided me and helped me choose the right clinic. They cared about the surrogate I should be matched with and it was a perfect match! My journey has only lasted 11 months and has been very smooth. When I had questions, Surro Connections provided answers immediately. If I had to do this again, I would do it with them for sure!
(2018, International parents) The whole team at SurroConnections were amazing to work with, they walked us through each step and helped with every question we had. Definitely would recommend to anyone, we have already signed up for our second journey to complete our family.
(2018, USA Parents) As I look at my son sleeping peacefully, I realize that I'm now fully standing on the fun side of this process... That simply wouldn't be possible without Surro Connections and all of their hard work. I can only now fully appreciate how multifaceted this process truly is. You are going to want an agency behind you that is actively invested in the success of your journey-- I can say without a trace of doubt that Surro Connections will provide you with the peace of mind and clarity of thought necessary to stay sane and organized during a process that will often test your nerves and patience. I could go on and on about their business and the amazing staff and owner, but put simply, they took what seemed to me like the impossible when I started researching surrogacy as an option to start a family, and made it a reality for me and my partner. They handled everything flawlessly from start to finish and allowed me and my partner to focus on what was truly important... preparing to become dads. I cannot thank them enough.
(2018, USA parents) Helpful, professional, warm.
(2018, USA parents) Surroconnections was great in getting us matched with an amazing surrogate in a very timely manner. Communication was very frequent and quick to respond! Genuine and caring staff!
(2018, USA parents) We have two children, both through working with SurroConnections. We had two separate journeys, two years apart. We also recommended them to close friends and they now have a child from working with SurroConnections. We don't plan on having more children, but we would certainly recommend this company to anyone interested in using a gestational carrier. They helped us with every step of the process (twice).
(2019, International Parents) SurroConnections is a small and hands on agency. At the same time they are very personal, considerate, always approachable, passionate and emphatic. They must have a strong recruiting network as they were able to provide us with several suiting surrogate candidates in a short period. Also they are very moderate with their cost structure and helped us saving substantial amounts by engaging us with e.g. legal support with moderate price structures or good medical services packages. We cannot count how many Skypes they did with us. They were always there for us. We would always use them again and will for our sibling journey. Many thanks to Megan and her great team.
(2019, International Parents) There is no best path into this Journey to parenthood, but at some point you stop with the people you feel most comfortable with. We stopped with Surro Connection and we had the best possible Journey. The team is small but was fitting our need. They proposed us the best possible match with a surrogate. They put us in touch with excellent layer.
(2019, International Parents) We honestly couldn't have asked for a better agency and team to help and support us through our first surrogate journey. Not only has Surro Connections matched us with the perfect and most wonderful surrogate, but they were by our side throughout the whole journey until our little miracle was born (and even after that). Megan and Heather are very passionate and empathic and we can only recommend going with this agency that has a family-feel to it. We could write about all the times they helped us out and made sure everything went smoothly but the bottomline is they are awesome and the best choice for an agency.
(2019, International parents) C'est une agence très familiale et proche des gens, impliquée dans le processus et attentive à chaque étape du processus.
(2019, International parents) Everyone we dealt with at Surro Connections was honest and helpful. They always made themselves available if we had any questions. They definitely made sure my wife and I could focus on enjoying the journey and not stress over the smaller details.
(2019, International parents) We found Megan and her team at Surro Connections to be very professional and provided us with an excellent journey, matching with our surrogate was perfect and timely, we gave them the job of managing our escrow account also. We couldn't fault the service or support given to us. We live in Australia, and found Surro connections were always working in everyone's best interests and keeping things ticking along smoothly. We always got updates on anything we asked including escrow. (Or them checking in to see if we needed anything) It was important that we had an ethical journey and our surrogate was treated with care and had any support she needed. Our surrogate was also very happy with our journey and has offered to do it all over again. I couldn't recommend Megan Hall and Surro connections more. Surro connections A++
(2019, International parents) We had a wonderful and smooth journey with Surro Connections and can absolutely recommend this agency to other intended parents. Surro Connections is smaller than some of the other big agencies, enabling a personalized journey through a small team of very dedicated and professional employees, which are on top of all aspects of the journey. We were matched to our amazing surrogate within a couple of days. Throughout the process the team was there for us to support where needed. Also during our time in the US before/after birth, they provided local support through their local contact, among others with baby equipment and support with all formalities. We really feel part of the Surro Connections family!
(2019, USA Parents) After trying to match independently with two GS, both GS end up backing out. If I had to redo the journey, I would go with the agency from the start. It saves a lot of time and money spend. SurroConnect was the agency I use and I was very please with them.
(2019, USA Parents) Did not feel supported as an IP. _________________________________________ RESPONSE FROM SURRO CONNECTIONS: We are so sorry you did not feel supported. We pride ourselves in supporting all sides of the journey. Please reach out to provide feedback so we are able to improve. Thank you for your review.
(2019, USA Parents) In general great experience, very friendly staff and things were professionally handled. I'd recommend this agency and might use them again in the future for our second child.
(2019, USA Parents) Megan and her team were amazing! They very quickly matched us with the perfect surrogate. Finding a good match is why we chose an agency in the first place and they 100% succeeded. They were available as need the entire journey and made sure to check in with us periodically. We are so happy we chose them to go on this journey with.
(2019, USA Parents) My experience with SurroConnections was incredible. It is a very personable and family oriented company and I loved working with Megan and her team. They were there every steps of the way for me to get my little girt.
(2019, USA parents) I had a wonderful experience with Surroconnections. They sent me 3 profiles before finding my perfect match - a single mom helping a single dad. Surrogate was amazing and knowledgeable and made me feel like she had everything under control. The pregnancy went to full term without issues and I now have a very healthy beautiful baby boy! My agents were also surrogates and were so helpful with all my questions throughout the process.
(2019, USA parents) Megan and her team we wonderful. They had many surrogate candidates as soon as I signed up and we ended up matching with the perfect surrogate. They were responsive and agile with any obstacle that came up.
(2019, USA parents) The agency has been amazing from start to end.I would choose them again in a heartbeat.Super helpful throughout the entire journey.Megan has always been honest & transparent with me.She never tried to sugar coat things to get me as a client & I value that more than anything.I was looking for an experienced GC & at the time of the consult Megan didn't have any & told me it may take 2-3 months to find one.I got lucky & Megan found us a perfect match within two weeks.She is well connected in the surrogacy industry with amazing professionals.I am in NYC & my clinic wasn't doing transfers into paid surrogates.Megan provided a few options but let me pick the one.She helped to get the first appointment to eliminate any wait.Megan also recommended great attorneys for us & our GC.Never pushed to use her recommendations.She also helped to speed up the process with escrow agent. For our GC, the agency took care of getting the surro friendly ins, life ins, medical&psych evaluation scheduled & so many more things.Our GC had a local coordinator who has been amazing.Heather D came to the birth & helped a lot our GC & myself as the hospital had a bit of a snafu and didn't do the epidural on time.Heather kept us sane. She visited next day to make sure we have everything we needed.Melissa has been my support system throughout the entire journey advising, guiding & checking up on me all the time.I always knew that no matter what questions/guidance I needed she would be there for me.She keeps checking up on me even now making sure we have settled in with the baby.Aimee is so sweet&knowledgeable!Aimee & our surrogate had the same insurance.When I needed help Aimee offered it immediately.
(2020, International parents) La agencia para mi ha sido fundamental, gracias a Surro Connections he sido mama después de una larga lucha en la que he estado acompañada de unas personas con una calidad humana insuperable, hoy cumple dos meses mi bebe y es lo mejor que me ha podido pasar. Agradecerles por lo fácil que me lo han hecho y ellos nunca se rindieron y siguieron luchando a mi lado hasta conseguir mi gran sueño de ser mama y lo mas importante que gracias a ellos conocí a Christine que cuido a mi hijo en su vientre y ahora tenemos nuestra familia americana. Es maravilloso poder contaros esto. Seguir vuestro sueño no os rindáis.
(2020, International parents) My husband and I searched a clinic and an agency for almost 4 years from 2015 till 2019 and we were not able to find the right partners which correspond to what we expected in term of financial aspect but also the way to approach the surrogacy as for us the most important was to have a human story from the very beginning and the different partners we previously met didn't correspond by far to what we wanted to live as intended parents. We had the chance to meet Megan Hall in Paris in May 2019 and decided to move forward with her agency and her team for the amazing values and the professionalism they exercised. We signed the contract at the end of July and matched with our surrogate 6 weeks after. We could always count on the agency from the beginning of the medical checks till the coming back in Paris during an extremely complicated period. Megan has an extraordinary team and we had the chance to work with Heather and Stephanie who always supported us in all questions. We based our escrow account in the agency and it has always been managed with a lot of details and never lived mistake. Our baby girl is now with us and we are the happier parents in the world thanks to the agency. I highly recommend Surro Connections so much as we are starting the second journey with them for a birth expected in 2021. Review from spouse: The relation with the agency was also based on trust and professionalism. Megan and her team supported us 100% to build our family. We had to face multiple issues during COVID period and the agency was always supportive and helped to find solutions. I highly recommend Surro Connections.
(2020, International parents) People at Surro Connections are super friendly and available. Megan Hall from first contact was always available to answer your questions and doubts. We valued the speed they work with us to match with surrogate. Other agencies would be available to put you into waiting list a wait of 1-2 yrs. We opted go with fertility clinic in Cyprus in order to reduce cost. In the end don't know if actually saved us anything. Involved find surrogate willing travel that far. Egg donor selection didn't go well as (bad luck) egg quality wasn't good resulting in low grade embryos and two failed cycles. I think Surro Connection should have supported us better during egg donor selection. In Cyprus donors are anonymous and no photos allowed, you select from number profiles clinic provides. We learned from our experience that choose egg donor not very young may mostly result in low quality eggs, especially if the donor recurrently donate eggs. That resulted in two failed cycles, all the "pain" involved for all of us especially our surrogate. The agency could have coached us in selection process and advise us based on our selection (always included them in every detail). Mistake learned, we selected new donor, young and first time donor. And all went perfect and we got highest great embryos . And we got pregnant. I especially valued how supportive agency was of our interaction with surrogate right from beginning. Allowed great bonding and daily sharing every moment of pregnancy. That was amazing. We are now great friends and will for life. 5 starts to Surro Connections, they helped make this happen. We quickly matched with surrogate and started our journey. Perhaps more focused coaching could have helped faster success. But now we have the most adorable sweet baby girl. Full happiness.
(2020, International parents) Surro Connections was overall a very suitable agency for our requirements. Megan Hall and her team were responsive and experienced. They gave us a real world and realistic expectation of what we could expect during the process. The stand out for us was when we got to the USA for the birth of our daughter. We were provided equipment to assist us including pram, car seat and boppy. This was a huge help for us. Further local representative Kristyn assisted us with mail delivery, signing of forms and general admin. This in our opinion was above and beyond and made the experience so much better! So we would recommend Surro Connections to those looking for a boutique agency who works closely with their clients and achieves results whilst being mindful of costs.
(2020, International parents) The whole team at Surro Connections were absolutely fantastic, from our initial interactions while looking for a suitable agency for our second journey, to carrier matching, liaison with our escrow agency, and throughout the pregnancy. The birth of our baby took place during covid-19 restrictions and the support Megan and her team gave our carrier and us during these unprecedented and uncertain times was exceptional. We couldn't have made it through this journey without the whole Surro Connections team and wholeheartedly recommend them to others.
(2020, International parents) Very quick matching, we met the best GC for our babies. We like Stephannie, she's very helpful. Megan the director is approachable.
(2020, International parents) We cannot be more happier with the service we got from Surro Connections. We used them for both journeys for our two sons. Amazing team and helped us every step of the way. They made us a feel that we were part their family, Megan is beyond amazing.
(2020, International parents) We had a fantastic experience working with Surro Connections and would highly recommend them to other intended parents (international and local). Despite not having the most straightforward journey and our baby arriving during a global pandemic (we are based in UK!), we feel very blessed to have worked with Surro Connections particularly for the following reasons: Experts in surrogacy - The entire agency is made up of experts in surrogacy - either past surrogates themselves or intended parents. They really, really care about surrogacy and helping people realise their dreams, rather than just using it as a business opportunity. Matching - SC take this process very seriously and having got to know you, they match you with an individual they think you'll work best with, rather than bombarding you with all available profiles to choose from. This was hugely successful for us and we had the most amazing match with our incredible surrogate and her family. Personalised service - Our case was managed by the agency owner throughout the entire journey and at no point were we passed on to a different case manager or fobbed off to anyone else. SC is a boutique agency which has a family feel to it, so it feels very personal and you don't just feel like a number. SC even provided us with all the baby kit when we were staying in Portland after the birth and we went to the agency owner's house for a 4th July party! Financials - The way the financials are broken down and managed was by far the most simple we came across - we were promised no hidden surprises and they absolutely delivered on this. They are also fantastic negotiators and will do all that they can at every hurdle to try and save you money.
(2020, International parents) We, a french gay couple, are today the fathers of a beautiful little boy thanks to Surro Connections. From the very beginning, Megan and her team took really good care of us and supported us in every step of the journey. They did not only match us with a wonderful surrogate, they also advised us regarding the fertility clinic (never underestimate Megan's advices), the insurance, the lawyer (some of them can be extremely expensive), they managed our escrow account and helped us avoiding unnecessary spendings and kept us informed of all the details we should be aware of, even though they would not concern them. We will never thank them enough ! It is an absolutely well deserved 5 stars !!
(2020, USA parents) From the moment we contacted Surro, they were totally supportive and informative, no charge was requested during this preliminary phase. Once we decided to go ahead it took them less than 3 months to identify the absolutely right surrogate for us, the process went smoothly and all along they held our hand and went beyond their line of duty. We have only amazing things to say about Surro Connection.
(2020, USA parents) From the moment we talked with the women from the agency it was all so caring loving and understanding. They wanted us to talk to other agencies and then make a choice and we did. They were very informative when we needed, and were always ready by email and even text anytime.
(2020, USA parents) My husband and I just completed a surrogacy journey as intended parents, and we now have a beautiful miracle baby. Surro Connections was very helpful throughout every step of the process and explained everything beforehand and as things came up as well. The matching process went well, and after 3 months we were matched with a wonderful gestational carrier who we adore and are forever grateful to. Our case worker Kristina and the entire team did a great job of handling all the behind the scenes work so that we could focus on establishing a relationship with our GC and enjoy the pregnancy. Everyone who we worked with at Surro Connections was friendly, very knowledgeable about the process, and were truly rooting for us. They assisted us with navigating the legal process, setting up compensation, and facilitated contact with the appropriate third party professionals to help with legal and escrow, as well. They really acted as our advocate and go-between with the fertility clinic for the embryo transfer and hospital for the birth. We had the added stress of covid occurring after our GC was pregnant, and Kristina and Surro Connections were supportive during that time. I highly recommend Surro Connections to anyone pursuing a family through surrogacy.
(2021, International parents) All the team members of Surro Connections have been fantastic in all ways. Throughout the entire journey, they've supported us. They've always been attentive to our needs. Each time we had a request, they've always been reactive and available. They've guided us at any step of the journey, e.g. choice of the fertility clinic, selection of the attorney and managed a wonderful matching with our amazing gestational carrier. In addition, the whole process has been quick and smooth despite the difficulties prompted by the Covid-19 pandemic. The latter has caused some delays (approx. 3 months). In terms of costs, Surro Connections offers a wide range of services at a reasonable cost compared to the other GPA agencies we had contacted before making our choice. We can only recommend this agency where only former surrogates work. We have also appreciated the ethical motto of the agency and the personal touch all the team put in the relationships with the intended parents. Patrick and Cedric (Paris - France)
(2021, International parents) Excellente expérience avec Surro Connections. Un très bon accompagnement et soutient émotionnel et logisitque tout au long de notre surrogacy.
(2021, International parents) L'agence Surro Connections, et particulièrement Michael, a su nous mettre en pleine confiance. D'une efficacité redoutable, toujours à l'écoute et investis en toute circonstance pour nous aider dans notre parcours, le les recommande sans hésitations ! Nous avons été accompagné à chaque étapes, y compris pour les choses qui ne relèvement pas nécessairement de la compétence de l'agence (trouver un avocats, les assurances, négocier des prix, etc...). Nous retravaillerons avec Surro Connections et Michael les yeux fermés.
(2021, International parents) Nous avons été très bien accompagnés par Surro Connections, une agence constituée de personnes étant elles-mêmes passées par la GPA. Elles savent donc bien ce que peuvent être les questions, les doutes et les besoins des parents d'intention ! Nous avons été suivis très étroitement par Michael Serwa, qui a montré une grande disponibilité pour nous aider jusqu'à l'obtention du passeport de notre petite fille et notre retour en France, avec beaucoup de professionnalisme, de bienveillance et de gentillesse. Je le recommande chaudement !
(2021, International parents) Nous sommes pleinement satisfaits de Surroconnection, tant sur plan de l'accompagnement individualisé que de leur réactivité à nos questions et sur l'avancé administrative de notre dossier. Le tout, avec un sens très humanisé de la démarche... C'était parfait pour nous!
(2021, International parents) We are a gay couple from China and have always been dreaming of raising our own children. We had some bad luck at first in creating healthy embryos, but Megan, Heather, Melissa, Sarah, and Kristina were always there to support and cheer us up. Then came to the matching part, the ladies were always very thoughtful and could always understood our needs or concerns. After matching us with the two incredibly amazing and sweet ladies, Megan and her colleagues regularly checked in to see how we were doing and whether there was anything they could help. We had some miscommunication issue with one of our GCs once and Megan, Sarah and Ashley helped us to settle the issue in a very smooth manner, very thoughtful and supportive. Despite of the obstacles rising from the Covid-19 pandemic, we finally made it here and meet our two cute boys with the help from Surro Connections. And of course we owe our most sincere gratitude to our GCs, two extremely thoughtful, kind, compassionate, lovely ladies. We would like to thank all the warm-hearted people from Surro Connections: Megan, Heather, Sarah, Kristina, Melissa, Ashley, Jennifer, Michael, Amber, Kathryn. We would like to thank Heather particularly because we are truly impressed by her professional support. Whenever we asked a question, whether it was about insurance, escrow account, or billing, she responded very quickly and her reply was always accurate, professional, well organized and easy to understand. In all, we would like to say that people from Surro Connections are friendly, professional and supportive. They treat both IP and GC fairly and respectfully. You can trust them completely.
(2021, International parents) We are very, very satisfied with Surro Connections. We came across very open, human people who took the time for us. With an interlocutor who speaks French, everything is much simpler. They are available, responsive, very professional. We were matched in a few months and everything worked without any problem. They also have great advice. We recommend without a doubt.
(2021, International parents) inmajorables
(2021, USA parents) Agency helped us find a great match, even lent us equipment while we were in town for the birth. Super nice and responsive team. We would use them again.
(2021, USA parents) Megan and her team were warm, considerate and supportive. They responded to all my questions very promptly, the entire process was smooth and seamless, I would definitely work with them again for my next journey.
(2021, USA parents) NOS HEMOS SENTIDO ACOPAÑADOS Y GUIADOS EN TODO MOENTO POR SURRO CONNECTIONS.
(2021, USA parents) We started our journey back in 2019 with Surro Connections. Originally we planned to work with another bigger agency in Oregon but they don't work with clients who want to have twins. We were referred to SurroConnections by someone in MHB's Facebook group and had our initial conversation with Megan who is the owner of the agency. We are surprised how efficient, knowledgeable and professional Megan and her team are! They are a small team but they work close to you and they are reachable 24/7. Their service is very personalized and they care about your needs. We had a few hiccups during the journey with the clinic and Megan gave us a lot of advice and options to guide us through these issues. It's a great agency and we have recommended it to our friend who wants to do IVF for their second child.
(2021, USA parents) We were blessed with our miracle baby girl through an amazing surrogate we met through our wonderful agency Surro Connections. Our choice to use Surro Connections to help us grow our family was the best decision we could have made. After researching surrogacy a great deal we decided to go the route of using an agency to help us connect to an amazing GC. They quickly sent us options for potential GCs and we matched with an amazing woman who could not have been a better match for us. Surro Connections and our amazing surrogate were as supportive and caring as possible to get us through our ups and downs of the journey and helped us keep our hopes up that we would have a happy ending at the end. Our agency owner, Megan and her staff, were accessible, knowledgeable, caring, trustworthy, and ultimately the greatest support throughout this journey. Our agency continually provided support to us as IPs and our surrogate throughout our journey. We would HIGHLY recommend Surro Connections to anyone looking for a reliable, trustworthy agency that gives a really personal touch and genuinely cares about their IPs and GCs. We are blessed to finally have our beautiful baby girl here to complete our family and will be forever grateful for this amazing journey.
(2021, USA parents) When we were looking for an agency, so many of the other options seemed legalistic, bureaucratic and slow. Surro Connections is more like a caring family. We were matched fairly quickly with an experienced GC who also happens to be one of the best humans ever, and who we trusted completely to protect our LO during scary pandemic times. Megan Hall and her team were always available to us when we needed, via email or text, and we're now Facebook friends. They're knowledgeable and caring with their GCs, which makes for happier relationships between IPs and GCs I think, and happier babies I'm sure! We feel like the team at SurroConnections were wonderful fairy godmothers that helped us build our family, and we'll be forever grateful.
(2022, International parents) From the start, we got a case manager assigned (Michael Serwa). He was very friendly and also had experience as an IP in the past and now as a parent himself, so that was very helpful. We could reach out to him (even out of office hours). We got matched with a surrogate in a couple of months. The match was an instant success because we had a lot in common with our surrogate. Surro Connections really took the time to compare our profiles before the matching process. Through our journey, Michael guided us through the legal process, the communication process with our surrogate, and he also gave us several tips to care for a newborn. At the delivery of the baby, Heather Patterson was also in the room with us. She works for Surro Connections, but is also a friend of our surrogate. And we are very thankful she was there to support our surrogate in labor. Overall we've had a wonderful experience with Surro Connections. We now have a beautiful little girl. We would recommend Surro Connections to everyone!
(2022, International parents) L'équipe de SurroConnection connections et notamment Michael Serwa nous a accompagné du choix de la mère porteuse (trouvée rapidement) jusqu'au départ des États-Unis avec notre enfant. Il a fait preuve d'un professionnalisme, d'une écoute et d'une disponibilité exemplaire. Ils ont su tenir leurs engagements. Vraiment une agence a recommander pour un parcours sans surprise.
(2022, International parents) Nous n'aurions pas pu trouver meilleure agence pour nous accompagner. Megan et son équipe ont été super du début à la fin et plein d'attentions. Michael, notre coordinateur francophone, est un ange et notre match était juste parfait nous ne pouvons que les recommander ! Merci Surro Connections We couldn't have found a better agency to navigate us through this journey. Megan and her team were amazing and thoughtful from beginning to end. Michael our French speaking coordinator is an angel and our match was perfect we can only recommend them! Thank you so much Surro Connections
(2022, International parents) Nous recommandons vivement Surro Connections! Du début à la fin, nous nous sommes réellement sentis aidés et soutenus. Notre parcours a rencontré plusieurs obstacles et l'humanisme et la compréhension des équipes de Surro Connections - Megan et Michael en particulier - nous ont été d'une aide précieuse. Nous n'hésiterons pas une seconde à renouveler l'expérience avec eux !
(2022, International parents) Our experience was excellent thanks to the very serious and professional support of Michael Serwa, our French coordinator. Everything was clearly explained, we had no bad surprises even if this kind of journey is made of ups and downs. The agency has always been by our side, from the first contact until the return to France, to help us make the best choices, to offer us the options best suited to our situation. Thanks to Surro Connections and Michael, we felt positive about our journey to parenthood. I recommend this agency very warmly, they are extraordinary!
(2022, International parents) Similarly to the first journey, for our second one, we have happily used the services provided by Surro Connections. This journey was very smooth. The operational and financial plans were well established since the very beginning of the journey and no problems occurred. The agency's staff and the owner have regularly checked in at each step of the process. They have swiftly answered our questions, addressed our concerns and accommodated our requests. We have felt well accompanied. The surrogate has been amazing and helped us a lot during our stay in the US. The agency have also provided the support needed to find attorneys, to select a clinic and to navigate the administrative paperwork after the birth. At last but not least the owner Megan paid us a visit after the birth. Given the professionalism, the empathy and the responsiveness of the agency's staff, we warmly recommend Surro Connections. Working with Surro Connections was a great experience. In addition to the commitment of the whole team, they all were friendly, responsive to our requests, concerns and have always been solution oriented. They made their best to maintain the costs in a reasonable limit. We consider that we've been greatly accompanied during this journey from day 1 to the delivery of all the administrative documents after the birth of our daughter. We recommend Surro Connections without hesitation.
(2022, International parents) They are the best agency, very professional, resolutive and efficient with so many years of experience. The treatment is very close and familiar and they manage any issue that may arise. For the first moment you feel you can trust them. Michael Serwa, the Spanish representative from Surro has helped me in everything and I have felt very accompanied and in very good hands. With only 15 months since I decided to proceed, my daughter was born and everything went great. It's been an awesome experience. I highly recommend Surro Connections.
(2022, International parents) We'll never be grateful enough to Surro Connections: an efficient, reactive, friendly, and supportive team! They introduced us to our surrogate mother who is just outstanding. Special thanks to Michael, our coordinator, whose smile, kindness, and unwavering support has accompanied us throughout our journey. In such a project, that means a lot and has reassured us! We are now fulfilled and happy fathers and we can say yes it's worth it!
(2022, USA parents) I have been writing this review for the past few days because putting our experience with Surro Connections into words is hard. My husband and I are beyond grateful! Meg and her fantastic team have supported us throughout the past two years. Our journey had bumps along the way, and their team helped us through every one. We had significant issues with the fertility clinic, and Meghan and the Surro team fought for us. The fertility clinic made several errors, one being a huge mistake, and the Surro Connections were our advocates. We originally had a different surrogate, but because of circumstances, we had to search for a new one, and Surro found us the perfect surrogate in days... literally days. We were paired with our dream surrogate, who gave us our miracle baby. I won't go into too much detail, but the beginning of the surrogate's pregnancy was medically challenging for her and the baby. There was a time when we didn't know if our son made it, and throughout everything, we were being guided and supported by their entire team. Surro Connections helped our surrogate, baby, and us through this challenging and exciting journey. Our son was born three weeks ago and is absolutely perfect in every way. The fantastic team of caring people at Surro Connections helped us achieve our dreams, and we now have our beautiful son Teddy! When it is time for baby number 2, we will be going with Surro Connections again! If anyone is contemplating which agency to choose, Surro Connections is a fantastic organization that cares about intended parents, surrogates, and babies! I can't say enough about how much we appreciate all of their work and for always being our advocate. You will not regret choosing them to help grow your family!
(2022, USA parents) Surro Connections was amazing and we would absolutely recommend them! They were with us every step of the way - from helping us find a clinic, matching us with an awesome gestational carrier, contracts, parentage, and beyond. We loved that they were always one call away and had helpful guidance and reassurance along the way. They are super organized and made sure all the escrow and financial stuff were documented and squared away. In addition to caring for us as intended parents, Surro was always there supporting our gestational carrier and checking in with her. We are blessed to have a beautiful, healthy baby boy and wouldn't have been able to do it without everyone on the Surro Conenctions team :). They are the real deal.
Notre expérience a été excellente grâce au suivi sans faille et inconditionnel de Michael, notre coordinateur. Tout était clairement expliqué, nous n'avons pas eu de mauvaise surprise même si le parcours est jonché de hauts et de bas. L'agence a toujours été à nos côtés pour nous aider à faire les meilleurs choix, à nous proposer les options les plus adaptés à notre situation. Grâce à Surro Connections et à Michael, nous avons vécu de manière sereine notre parcours vers la parentalité. Je conseille cette agence sans aucune hésitation, ils sont extraordinaires ! Our experience was excellent thanks to the very serious and professional follow-up of Michael, our coordinator. Everything was clearly explained, we had no bad surprises even if this kind of journey is made up of ups and downs. The agency has always been by our side to help us make the best choices, to offer us the options best suited to our situation. Thanks to Surro Connections and Michael, we felt positive about our journey to parenthood. I recommend this agency without any hesitation, they are extraordinary!

Fertility clinic used

Value Percent   Count
Other 31.0%
22
Fertility Center of Las Vegas 25.4%
18
ORM Fertility 12.7%
9
San Diego Fertility Center (SDFC) 12.7%
9
Utah Fertility Center 4.2%
3
HRC Fertility 2.8%
2
Pacific Fertility Center - Los Angeles (PFCLA) 2.8%
2
RMA NJ (also IVF NJ) 2.8%
2
American Fertility Services 1.4%
1
Los Angeles Reproductive Center 1.4%
1
Reproductive Medicine Associates of Connecticut 1.4%
1
Shady Grove Fertility 1.4%
1
  Totals 71
Statistics
Total Responses 71

Other clinic

CountResponse
1 CCRM
1 Columbia Fertility
1 Columbia Fertility Associates
1 Dallas IVF
1 Fertility Center of Las Vegas
2 Genesis
1 Genesis Cyprus
1 Genesis IVF Clinic - Cyprus
1 Genesis in Cyprus
1 Genesis, Cyprus
1 Genesis, Limassol
1 Genesis, Limassol, Cyprus
1 Genesis, Limassol.
1 ICRM
1 Nevada Fertility Center
1 Reprogenesis Brno, Czech Republic
1 genesis cyprus



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$70,000 - $89,000 9.3%
7
$90,000 - $109,000 21.3%
16
$110,000 - $129,000 28.0%
21
$130,000 - $149,000 20.0%
15
$150,000 - $169,000 13.3%
10
$170,000 - $189,000 6.7%
5
$190,000 - $209,000 1.3%
1
  Totals 75
Statistics
Total Responses 75
Average 126.4

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 64.8%
46
Two 19.7%
14
Three 7.0%
5
Four 5.6%
4
Six 1.4%
1
Nine 1.4%
1
  Totals 71
Statistics
Total Responses 71
Average 1.7

Length of journey from signup to birth (months)

Value Percent   Count
9 months or less 3.9%
3
10-12 months 12.8%
10
13-15 months 23.1%
18
16-18 months 11.5%
9
19-21 months 14.1%
11
22-24 months 21.8%
17
25-27 months 6.4%
5
28-30 months 1.3%
1
34-36 months 3.9%
3
More than 3 years 1.3%
1
  Totals 78
Statistics
Total Responses 78
Average 18.7

Known / Anonymous egg donation

Value Percent   Count
Unknown 56.3%
36
Known 40.6%
26
Other 3.1%
2
  Totals 64
Statistics
Total Responses 64
Responses "Other" Count
Left Blank 78
Semi-Open 1
semi-open 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 12.3%
9
Family or friend 2.7%
2
Surrogacy agency 2.7%
2
Independent Egg donation agency 15.1%
11
Fertility clinic 67.1%
49
  Totals 73
Statistics
Total Responses 73



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 69.2%
54
Straight 30.8%
24
  Totals 78
Statistics
Total Responses 78

Countries

Value Percent   Count
United States 58.8%
47
France 15.0%
12
Australia 7.5%
6
Germany 3.8%
3
Norway 3.8%
3
Spain 3.8%
3
United Kingdom 2.5%
2
Austria 1.3%
1
Belgium 1.3%
1
Netherlands 1.3%
1
Portugal 1.3%
1
  Totals 80
Statistics
Total Responses 80