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Surro Connections - provider profile and satisfaction report

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www.surroconnections.com

Locations: Gresham, OR, USA
Contact: Megan Hall OR Stephannie Stephens
Email: megan@surroconnection.com
Phone: 503-489-5067


To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.

Services:

  IVF clinic?
  Surrogacy agency?check12.png
  Egg donation?
  Law firm?


 

Year founded: 2010
Employees:


 


About Surro Connections:*

SurroConnection is unlike most surrogacy agencies. We want to know you personally, and provide you with the ongoing attention you need as you go through this life-changing journey. We take every step with you, starting with our sophisticated matching process which ensures that Intended Parents are comfortable with the surrogate before moving forward. Our programs are tailored to fit your needs as an individual or couple, regardless of sexual orientation or country of residence.

* This description was provided by the service provider.

 


Ratings and reviews - from our Surveys

Disclaimer / terms of use


Surrogacy agency satisfaction - overall score (out of 10)

  Agency score
Overall
(9.69)
Count: 36
Not Applicable: 0

Agency experience

  Agency rating
Effective (contribution to the success of journey)
(9.75)
Count: 36
Not Applicable: 0
Responsive and supportive throughout journey
(9.67)
Count: 36
Not Applicable: 0
Surrogate screening and matching
(9.69)
Count: 36
Not Applicable: 0
Gay friendly and knowledgeable
(9.83)
Count: 30
Not Applicable: 0
Accommodation of international parents
(9.54)
Count: 28
Not Applicable: 0

Agency recommendation rate

Value Percent  
Yes 100.0%
 
Statistics
Total Responses 35
Average 1.0

Agency reviews and comments

Response
(2008, International parents) Great agency, kind people and straight forward. When you contact them , they answer you very soon!
(2013, International Parents) Megan Hall is the best assistance you can wish for. As international IPs we did not really know about the process of surrogacy and we're quite nervous. But everything went so smooth and uncomplicated. Megan answered to our Emails within 24 hours,we were emailed the results and pictures of the (ultrasound) Screening within a few hours after the surrogate's appointment at the doctors. The agency was a big help getting the paperwork done. Megan even got us a package full of stuff we would need for the first days with our lovely Baby so we did not even have to think about shopping. She even went to Hospital with us when our Baby was born. All we had to do was changing diapers and give all our love to our Baby:-) If ever we think about having another Baby we would not hesitate a single moment to ask Megan's agency for help again. If you're working with Surro Connections you're in the best hands. We are happy and thankful every day
(2016, International Parents) A very good little agency with high human qualities.
(2016, International Parents) We had a wonderful experience with Megan Hall and SurroConnections. Megan was always there for us, the agency provided excellent service. Whenever we had any questions, Megan would reply immediately, which made us wonder if she ever sleeps at all. Through SurroConnections we found a wonderful surrogate mother who is just the nicest person imaginable and will always be a very special part of our family. Everything was just perfect. It couldn't have been a more wonderful experience.
(2016, USA Parents) Surroconnections was AWESOME! MEGAN HALL goes out of her way to make sure everything goes smoothly each and every step! THE SUPPORT COORDINATOR Stephanie Stephens is just the best person one could have on your team! THEY TRULY CARE and are available round the clock 24/7 to answer any question! I had a healthy baby boy and through this agency and would trust them 100 percent on advice. They stand ready to help you wherever you may live and will be you and provide a feeling of comfort and best of all , OUTSTANDING RESULTS!
(2016, USA parents) Megan and Stephanie were very friendly and happy to offer any advice, help. They helped connect us with a couple of potential surrogates without even signing a contract. From what I eventually learned this is extremely rare. Most agencies ask for a retainer up front before letting you have access to the surrogates. When our first surrogate didnt work out, Megan connected us with others reassuring us that this was not a process we would be rushed through. From beginning to end, this was a phenomenal experience. Their professionalism, warmth, concern and willingness to go above and beyond floored us all along. They were supportive, on top of all our questions including legal paperwork. They supported our surrogate who is just terrific since we were in another time zone and on another coast, gave us regular updates on important Ultrasounds etc. We were grateful for their support on both ends. When came time for the delivery, they were again impressive. Every detail was taken care of, every question asked and answered before we even thought about it. What really knocked our socks off was after our twins were born and our son had to stay in the ICU for a few days. Megan stayed, cared for our daughter while we were in the ICU. She had everything taken care of from baby accessories and clothes through car seats, lent us her car. She was our substitute mom through the process and we feel blessed for having her. To anyone who is considering surrogacy - I would urge them to not look any further. Surro connections is your final stop. They are passionate, empathetic, love what they do and it shows in everything they do. This will be the most important choice you can make. Pick them and worry no more.
(2017, International Parents) Our experience with Surro Connection was flawless. Megan and Heather are highly professional and made us both feel we were their sole client. More so, their response rate - any time and day of the week - is just impressive. And so vital, being thousands of miles away every step of the way. You feel taken care of, and having been surrogates themselves, they know your worries before you do. We would no doubt use Surro Connection again and we give them our best recommendations.
(2017, International parents) Megan and her team at SurroConnections were amazing. We are expats who decided to go back to the US for our journey and did a tremendous amount of research on what agencies and clinics were available for our international situation. From the moment we met on Skype, we were confident we had the right agency. Not only did SurroConnections help us with traditional agency services, but also the most important part of finding a good and reliable surrogate, quickly. The team was professional and helped us to achieve our dream in less than 12 months. We would have never thought it was possible given our prior experiences. We would highly recommend SurroConnections to any family, from anywhere, looking to surrogacy in the US.
(2017, USA Parents) Surro Connections was extremely responsive to our questions. Everyone at the agency was wonderful to work with and provided everything we needed for a successful journey.
(2017, USA Parents) Surro Connections was outstanding from beginning to end. We reached out to them in December 2016, matched with our surrogate in December 2016, completed legal clearance in January 2017 and transferred two frozen embryos on March 14, 2017. Our agency was always available for questions and provided the guidance and support from beginning to end. We highly recommend them.
(2018, International parents) After interviewing a few prospective agencies we were confident that our decision to have an American based surrogacy agency was the right choice for us. We also wanted this to be a heart based decision which lead us to surroconnections. We met Megan and she was so clear and re-assuring, knowledgable and she also had experience as a surrogate which gave us invaluable insight. Surroconnect are also partnered with great lawyers and worked hand in hand with one of the best IVF clinics in the country. It made our journey seamless and we were able to avoid any additional stress. Megan and her team gave us amazing support all the way and we felt them genuine, honest, caring and capable. Surroconnections also had the expertise to help save us money, match us quickly and bring an amazing result being our beautiful son born only 21 months after our very first meeting. We couldn't have been happier and highly recommend this agency.
(2018, International parents) I attended a Surrogacy conference in LA and screened the agencies that were offering their services. I shortlisted them and I chose Surro Connections based on how personalized their services were, their responsiveness, their level of knowledge on the field and how friendly the state of Oregon is with LGBT, international intended parents and single parents. Surro Connecdtions has made this journey memorable for me. They guided me and helped me choose the right clinic. They cared about the surrogate I should be matched with and it was a perfect match! My journey has only lasted 11 months and has been very smooth. When I had questions, Surro Connections provided answers immediately. If I had to do this again, I would do it with them for sure!
(2018, International parents) The whole team at SurroConnections were amazing to work with, they walked us through each step and helped with every question we had. Definitely would recommend to anyone, we have already signed up for our second journey to complete our family.
(2018, USA Parents) As I look at my son sleeping peacefully, I realize that I'm now fully standing on the fun side of this process... That simply wouldn't be possible without Surro Connections and all of their hard work. I can only now fully appreciate how multifaceted this process truly is. You are going to want an agency behind you that is actively invested in the success of your journey-- I can say without a trace of doubt that Surro Connections will provide you with the peace of mind and clarity of thought necessary to stay sane and organized during a process that will often test your nerves and patience. I could go on and on about their business and the amazing staff and owner, but put simply, they took what seemed to me like the impossible when I started researching surrogacy as an option to start a family, and made it a reality for me and my partner. They handled everything flawlessly from start to finish and allowed me and my partner to focus on what was truly important... preparing to become dads. I cannot thank them enough.
(2018, USA parents) Helpful, professional, warm.
(2018, USA parents) Surroconnections was great in getting us matched with an amazing surrogate in a very timely manner. Communication was very frequent and quick to respond! Genuine and caring staff!
(2018, USA parents) We have two children, both through working with SurroConnections. We had two separate journeys, two years apart. We also recommended them to close friends and they now have a child from working with SurroConnections. We don't plan on having more children, but we would certainly recommend this company to anyone interested in using a gestational carrier. They helped us with every step of the process (twice).
(2019, International Parents) SurroConnections is a small and hands on agency. At the same time they are very personal, considerate, always approachable, passionate and emphatic. They must have a strong recruiting network as they were able to provide us with several suiting surrogate candidates in a short period. Also they are very moderate with their cost structure and helped us saving substantial amounts by engaging us with e.g. legal support with moderate price structures or good medical services packages. We cannot count how many Skypes they did with us. They were always there for us. We would always use them again and will for our sibling journey. Many thanks to Megan and her great team.
(2019, International Parents) There is no best path into this Journey to parenthood, but at some point you stop with the people you feel most comfortable with. We stopped with Surro Connection and we had the best possible Journey. The team is small but was fitting our need. They proposed us the best possible match with a surrogate. They put us in touch with excellent layer.
(2019, International Parents) We honestly couldn't have asked for a better agency and team to help and support us through our first surrogate journey. Not only has Surro Connections matched us with the perfect and most wonderful surrogate, but they were by our side throughout the whole journey until our little miracle was born (and even after that). Megan and Heather are very passionate and empathic and we can only recommend going with this agency that has a family-feel to it. We could write about all the times they helped us out and made sure everything went smoothly but the bottomline is they are awesome and the best choice for an agency.
(2019, International parents) Everyone we dealt with at Surro Connections was honest and helpful. They always made themselves available if we had any questions. They definitely made sure my wife and I could focus on enjoying the journey and not stress over the smaller details.
(2019, USA Parents) After trying to match independently with two GS, both GS end up backing out. If I had to redo the journey, I would go with the agency from the start. It saves a lot of time and money spend. SurroConnect was the agency I use and I was very please with them.
(2019, USA Parents) Did not feel supported as an IP. _________________________________________ RESPONSE FROM SURRO CONNECTIONS: We are so sorry you did not feel supported. We pride ourselves in supporting all sides of the journey. Please reach out to provide feedback so we are able to improve. Thank you for your review.
(2019, USA Parents) In general great experience, very friendly staff and things were professionally handled. I'd recommend this agency and might use them again in the future for our second child.
(2019, USA Parents) Megan and her team were amazing! They very quickly matched us with the perfect surrogate. Finding a good match is why we chose an agency in the first place and they 100% succeeded. They were available as need the entire journey and made sure to check in with us periodically. We are so happy we chose them to go on this journey with.
(2019, USA Parents) My experience with SurroConnections was incredible. It is a very personable and family oriented company and I loved working with Megan and her team. They were there every steps of the way for me to get my little girt.
(2019, USA parents) The agency has been amazing from start to end.I would choose them again in a heartbeat.Super helpful throughout the entire journey.Megan has always been honest & transparent with me.She never tried to sugar coat things to get me as a client & I value that more than anything.I was looking for an experienced GC & at the time of the consult Megan didn't have any & told me it may take 2-3 months to find one.I got lucky & Megan found us a perfect match within two weeks.She is well connected in the surrogacy industry with amazing professionals.I am in NYC & my clinic wasn't doing transfers into paid surrogates.Megan provided a few options but let me pick the one.She helped to get the first appointment to eliminate any wait.Megan also recommended great attorneys for us & our GC.Never pushed to use her recommendations.She also helped to speed up the process with escrow agent. For our GC, the agency took care of getting the surro friendly ins, life ins, medical&psych evaluation scheduled & so many more things.Our GC had a local coordinator who has been amazing.Heather D came to the birth & helped a lot our GC & myself as the hospital had a bit of a snafu and didn't do the epidural on time.Heather kept us sane. She visited next day to make sure we have everything we needed.Melissa has been my support system throughout the entire journey advising, guiding & checking up on me all the time.I always knew that no matter what questions/guidance I needed she would be there for me.She keeps checking up on me even now making sure we have settled in with the baby.Aimee is so sweet&knowledgeable!Aimee & our surrogate had the same insurance.When I needed help Aimee offered it immediately.
I had a wonderful experience with Surroconnections. They sent me 3 profiles before finding my perfect match - a single mom helping a single dad. Surrogate was amazing and knowledgeable and made me feel like she had everything under control. The pregnancy went to full term without issues and I now have a very healthy beautiful baby boy! My agents were also surrogates and were so helpful with all my questions throughout the process.
We had a wonderful and smooth journey with Surro Connections and can absolutely recommend this agency to other intended parents. Surro Connections is smaller than some of the other big agencies enabling a personalized journey through a small team of very dedicated and professional employees, which are on top of all aspects of the journey. We were matched to our amazing surrogate within a couple of days. Throughout the process the team was there for us to support where needed, Also during our time in the US before/after birth, they provided local support through their local contact, amongst others with baby equipment and support with all formalities. We really feel part of the Surro Connections family!

Fertility clinic used

Value Percent   Count
Other 43.8%
14
Fertility Center of Las Vegas 18.8%
6
ORM 12.5%
4
San Diego Fertility Center (SDFC) 12.5%
4
Shady Grove 3.1%
1
Pacific Fertility Center - Los Angeles (PFCLA) 3.1%
1
HRC Fertility 3.1%
1
RMA CT 3.1%
1
  Totals 32
Statistics
Total Responses 32

Other clinic

CountResponse
1 CCRM
1 Columbia Fertility
1 Columbia Fertility Associates
1 Dallas IVF
1 Fertility Center of Las Vegas
1 Genesis
1 Genesis Cyprus
1 Genesis, Cyprus
1 Genesis, Limassol
1 Genesis, Limassol, Cyprus
1 Reprogenesis Brno, Czech Republic
1 genesis cyprus



Journey statistics for service provider

Overall cost of surrogacy journey

Value Percent   Count
$70,000 - $89,000 11.4%
4
$90,000 - $109,000 25.7%
9
$110,000 - $129,000 37.1%
13
$130,000 - $149,000 20.0%
7
$170,000 - $189,000 5.7%
2
  Totals 35
Statistics
Total Responses 35
Average 117.7

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 68.8%
22
Two 12.5%
4
Three 6.3%
2
Four 9.4%
3
Nine 3.1%
1
  Totals 32
Statistics
Total Responses 32
Average 1.8

Length of journey from signup to birth (months)

Value Percent   Count
10-12 months 16.7%
6
13-15 months 38.9%
14
16-18 months 11.1%
4
19-21 months 11.1%
4
22-24 months 19.4%
7
25-27 months 2.8%
1
  Totals 36
Statistics
Total Responses 36
Average 16.6

Known / Anonymous egg donation

Value Percent   Count
Unknown 63.0%
17
Known 33.3%
9
Other 3.7%
1
  Totals 27
Statistics
Total Responses 27
Responses "Other" Count
Left Blank 35
Semi-Open 1

Egg donation source

Value Percent   Count
Intended mother (no donor) 18.2%
6
Family or friend 3.0%
1
Surrogacy agency 6.1%
2
Independent Egg donation agency 18.2%
6
Fertility clinic 54.6%
18
  Totals 33
Statistics
Total Responses 33



Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 54.3%
19
Straight 45.7%
16
  Totals 35
Statistics
Total Responses 35

Countries

Value Percent   Count
United States 69.4%
25
Norway 8.3%
3
Germany 8.3%
3
France 5.6%
2
Australia 5.6%
2
Austria 2.8%
1
  Totals 36
Statistics
Total Responses 36