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Shady Grove Fertility Center - provider profile and satisfaction report


Locations: Rockville, MD, USA
Contact: Allison Metzger OR Michelle Melvin
Email: allison.metzger@integramed.com OR michelle.melvin@integramed.com
Phone: 888-761-1967 OR 410-562-6488

To find out if this provider participates in our Gay Parenting Assistance Program (GPAP), please see the summary table of our Directory.


  IVF clinic?
  Surrogacy agency?
  Egg donation?
  Law firm?


Year founded: 1991
Employees: 400


About Shady Grove Fertility Center:*

the largest fertility program in the United States. More than 27000 babies have been born as a result of treatment. We offer a comprehensive range of fertility treatment options including Ovulation Induction, IUI, IVF, and Donor Egg as well as resources t

* This description was provided by the service provider.


Ratings and reviews - from our Surveys

Disclaimer / terms of use

Fertility clinic satisfaction - overall score (out of 10)

  Clinic score
Count: 25
Not Applicable: 0

Clinic experience

  Clinic rating
Quality of medical services (contribution to the success of journey)
Count: 25
Not Applicable: 0
Responsive, informative and supportive
Count: 25
Not Applicable: 0
Egg donor options, screening and matching
Count: 14
Not Applicable: 0
Gay friendly and knowledgeable
Count: 12
Not Applicable: 0
Accommodation of international parents
Count: 9
Not Applicable: 0

Clinic recommendation rate

Value Percent  
Yes 100.0%
Total Responses 25
Average 1.0

Clinic reviews and comments

(2017, USA parents) We had a great experience with Shady Grove and loved our doctor and nurses.
The clinic has done this many times, and their level of experience was helpful. As a large clinic, it's clearly a business and things like payment plans and shared risk programs are a little less than ideal, but none of that matters as much as the quality of care that ultimately led to successful birth of a child.
Was not sensitive to Intended Mother by treating the Surrogate like an IVF patient. Surrogate had to relay information and questions received by clinic to Intended Mother instead of contacting directly.
Shady Grove is fantastic. I would recommend them to anyone struggling with fertility issues. I had less than a 16% chance of having a baby and they found a way to make a miracle.
We were very pleased overall with Shady Grove. Although the people we dealt with were all very welcoming and helpful to us as a same-gender couple, a few of the institutional aspects of the organization are still a bit heteronormative.
I think that the process for the gestational carrier route is not as clear or as smooth as the traditional IVF route. There are some opportunities to improve this process and make it more clear to the parents

Journey statistics for service provider

Number of IVF / IUI cycles done until journey resulted in a birth

Value Percent   Count
One 68.2%
Two 13.6%
Three 4.6%
Five 4.6%
Six 9.1%
  Totals 22
Total Responses 22
Average 1.9

Type of transfer that resulted in pregnancy (if done IVF)

Value Percent  
Egg donation - fresh 21.4%
Egg donation - fresh / shared (you received only part of the eggs your donor provided) 7.1%
Egg donation - frozen / egg bank 14.3%
Frozen embryo transfer (from your previous cycle) 57.1%
Total Responses 14

Known / Anonymous egg donation

Value Percent   Count
Unknown 55.6%
Known 44.4%
  Totals 9
Total Responses 9
Responses "Other" Count
Left Blank 25

Egg donation source

Value Percent   Count
Intended mother (no donor) 35.7%
Surrogacy agency 14.3%
Independent Egg donation agency 14.3%
Fertility clinic 35.7%
  Totals 14
Total Responses 14

Demographics / family makeup

Gay / straight

Value Percent   Count
LGBT 25.0%
Straight 75.0%
  Totals 24
Total Responses 24


Value Percent   Count
United States 91.7%
United Kingdom 4.2%
Sweden 4.2%
  Totals 24
Total Responses 24